Prince Arthur
@princearthur
Adaptable agricultural engineer skilled in customer service, logistics, and maintenance.
What I'm looking for
I am an agricultural engineering graduate with hands-on experience in logistics for COVID-19 testing, field equipment maintenance, and customer-contact management. I combine technical troubleshooting experience from John Deere with inventory and reagent management at Noguchi and client-facing service and sales experience at Concentrix.
I am a proactive quick learner with strong Microsoft Office skills, attention to detail, and effective communication; I deliver reliable operational support, maintain quality standards, and contribute to team objectives while suggesting process improvements.
Experience
Work history, roles, and key accomplishments
Manage customer relationships across email and chat, resolving inquiries and complaints while achieving quantitative and qualitative targets and contributing to sales and process improvements.
Assistant Logistician
Noguchi Memorial Institute for Medical Research
Sep 2020 - Sep 2022 (2 years)
Supported COVID-19 testing logistics by issuing reagents and consumables, maintaining stock records in an online database, and filing waybills to track laboratory usage and supplies.
Field Service Technician
John Deere Ghana
Jun 2019 - Aug 2019 (2 months)
Performed maintenance, repairs, and servicing of tractors and farm machinery and managed document filing to improve retrieval efficiency for customer support.
Education
Degrees, certifications, and relevant coursework
Kwame Nkrumah University of Science and Technology
Bachelor of Science, Agricultural Engineering
2016 - 2020
Completed a Bachelor of Science in Agricultural Engineering with practical and theoretical training in agricultural machinery, systems, and engineering principles.
Achimota Senior High School
West African Senior School Certificate, Secondary Education
2013 - 2016
Completed secondary education and obtained the West African Senior School Certificate (WASSCE).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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