Open to opportunities

Precious Tembo

@precioustembo

Message

Detail-oriented library and information science professional skilled in records management and customer service.

Zambia

Message

What I'm looking for

I’m seeking a role where I can apply library and records management expertise, contribute to information integrity, support users, and grow professionally in a collaborative environment.

I am a Diploma-qualified Library and Information Science professional with hands-on experience across records management, library operations, and customer-facing roles.

At the National Pension Scheme Authority I maintained accurate pension records, performed regular audits, prepared reports, and responded to member inquiries to ensure data integrity and regulatory compliance.

My library experience at Lusaka National Museum and the National Institute for Public Administration includes cataloging, reference services, policy development, inventory control, and delivering educational programs to support research and public engagement.

I combine strong Microsoft Office and data visualization skills with excellent communication, problem-solving, and team collaboration to improve information workflows and deliver reliable service in dynamic environments.

Experience

Work history, roles, and key accomplishments

Records Clerk

National Pension Scheme Authority

May 2023 - May 2024 (1 year)

Managed and maintained accurate pension member records, processed claims and documentation, and conducted audits that improved data integrity and compliance with regulatory standards.

Records Management Data Entry Microsoft Excel Report Writing Auditing Customer Service Data Integrity

Librarian

Lusaka National Museum

Jan 2023 - May 2023 (4 months)

Managed library collections, cataloged and classified archival materials, and provided reference support and educational programming to enhance public engagement.

Reference Services Collection Management Inventory Public Programming Research

Librarian

National Institute for Public Administration

Apr 2021 - Jul 2021 (3 months)

Provided patron registration and reference assistance, maintained the library database, and supported special events and user training to improve resource access.

User Training Patron Services Customer Support Event Coordination

Sales & Customer Assistant

Book World

Jan 2017 - Dec 2019 (2 years 11 months)

Assisted customers with product selection, managed POS transactions and inventory, and supported promotional events to drive sales and improve store presentation.