Precious Oguoma
@preciousoguoma
I drive customer sales and client relationships through high-volume outreach, consultative support, and follow-through.
NigeriaWhat I'm looking for
I've built customer sales and client relationships across fintech, retail, and team leadership roles. At Zenstreet, I owned the customer journey from first contact through post-loan follow-up in a fully remote environment.
I reached 200–300 prospective and existing clients weekly, managed more than 5,000 client conversations, and tripled monthly loan applications from 5 to 15 through stronger targeting, qualification, and follow-through.
I also bring experience supporting online and in-store customers at adidas and leading sales teams at Shiwot Collections and Ice Foot Wears. I listen closely, explain complex processes clearly, and work independently to meet targets while protecting customer trust.
Experience
Work history, roles, and key accomplishments
Delivered in-store and online sales support, helping customers find the right products across in-person and digital channels. Processed transactions, fulfilled online orders, and promoted seasonal campaigns.
Customer Representative Associate
Zenstreet
Jan 2022 - Dec 2024 (2 years 11 months)
Worked fully remotely as a frontline customer representative, owning the client journey from first contact through post-loan follow-up. Drove a 3x increase in monthly loan applications and managed over 5,000 client conversations.
Sales Manager
Shiwot Collections
Jan 2019 - Dec 2022 (3 years 11 months)
Trained and developed sales team members, set and monitored sales goals, and generated performance reports. Managed office resources and built customer relationships to encourage repeat business.
Sales Manager
Ice Foot Wears
Jan 2016 - Dec 2019 (3 years 11 months)
Oversaw daily sales operations, generated performance reports, and managed vendor relationships. Set sales goals, engaged with customers, and coordinated with suppliers to maintain stock levels.
Education
Degrees, certifications, and relevant coursework
National Open University of Nigeria
Bachelor of Science, Mass Communication
Earned a Bachelor of Science in Mass Communication, strengthening written and verbal communication skills relevant to client-facing roles.
Government Secondary School, Mabushi
Senior School Certificate, General Studies
Completed secondary education and obtained the Senior School Certificate.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Skills
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