Precious Edung

I am Edung Precious Peter, a dynamic content writer and customer care agent with a proven track record in enhancing organic traffic and promoting brand presence through engaging narratives. My experience includes working as a Remote Customer Care Agent at Giga Entertainments, where I collaborated with internal teams to resolve customer issues effectively, ensuring a high level of customer satisfaction. I have participated in various training programs to continuously improve my customer service skills, consistently meeting and exceeding resolution targets.

In addition to my customer service experience, I have a background in content writing, having worked with B2C brands like CreditCliq. My efforts contributed to gaining over 20,000 signups in less than 90 days. I pride myself on my meticulous editing and proofreading skills, ensuring reliability in all written materials. My academic background includes a Bachelor’s degree in English and Literary Studies from Akwa Ibom State University, which has equipped me with strong writing and communication skills essential for my career.