I am seeking a mid-level role in administration and customer support to drive program impact and team efficiency in a collaborative, growth-focused organization.
Precious Bwembya
@preciousbwembya
Administrative Support, Business Development/ Support and Customer Support professional.
What I'm looking for
Dynamic and goal-oriented professional with over four years of experience in public health research, program management, and sales and marketing. Skilled in administrative support, customer engagement, data collection, and team coordination. Proven ability to adapt quickly, manage office tasks efficiently, and maintain professionalism in fast-paced environments.
In research roles I supervised data collectors, managed transcription and reporting, and improved team workflows to increase efficiency. I have supported program management tasks including procurement, basic accounting, and logistics while leading social media and promotional strategies.
In marketing and client-facing roles I promoted products, managed inventory, built community and media relationships, and ensured positive customer engagement. I bring proven adaptability, strong communication, and experience coordinating multidisciplinary teams.
I am completing a Bachelor's in Development Studies with one course remaining and hold certifications in AI-augmented professional development, monitoring & evaluation, data analysis, and entrepreneurship—skills I apply to drive program impact and operational excellence.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Willa Mutofwe and Associates
Mar 2025 - Present (6 months)
Handles daily administrative tasks including filing, phone management, scheduling, document preparation for lawyers, and client follow-ups to ensure smooth office operations.
Product Marketing Specialist
Label-A Communications
Mar 2022 - Jun 2024 (2 years 3 months)
Promoted products via demonstrations and client interactions, supported event planning and social promotions, managed inventory, and built community and media relationships to boost brand engagement.
Field Data Collection Supervisor
National Health Research Authority
Oct 2020 - Jul 2023 (2 years 9 months)
Supervised data collectors, supported research fieldwork, conducted transcriptions and compiled data reports, and improved workflows and team performance through delegation.
Assistant Programs Manager
Anakazi Centre for Women Empowerment and Development
Sep 2021 - Jul 2022 (10 months)
Assisted in program management and logistics, handled procurement and accounting tasks, led social media and promotional strategies, and evaluated performance to implement efficiency improvements.
Product Activation Assistant
Estelle Mantel
Jan 2017 - Jan 2018 (1 year)
Conducted product demonstrations, addressed customer inquiries, and promoted client engagement while supporting positive team dynamics during activations.
Education
Degrees, certifications, and relevant coursework
University of Zambia
Bachelor of Arts, Development Studies
Pursuing a Bachelor’s degree in Development Studies with one course remaining and expected completion in 2025.
Sacred Heart Convent School
O-level General Certificate of Education, General Education
Completed O-level General Certificate of Education in 2013.
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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