Open to opportunities

praveen v

@praveenv1

Message

I'm transitioning from enterprise IT operations to building secure, automated cloud and DevOps infrastructure.

India

Message

What I'm looking for

I'm seeking an immediate Cloud/DevOps Engineer role where I can build secure AWS or Azure infrastructure, automate CI/CD and Infrastructure as Code, and grow through hands-on cloud engineering projects.

I'm building secure cloud infrastructure and automated delivery pipelines across AWS and Azure, following 10 years supporting global enterprise IT operations.

In my cloud projects, I've designed AWS and Azure three-tier architectures with VPC/VNet networking, load balancing, auto scaling, managed databases, HTTPS, DNS, CloudFront, and monitoring. I've also built Terraform-based AWS infrastructure and Jenkins pipelines that automate validation, planning, approvals, and deployment.

At FortConsult Technologies, I deliver L1/L2 service desk support for global enterprise clients while administering VMware vSphere/VDI, Active Directory, RSA SecurID, and production health checks. Previously at Capgemini, I led service desk shifts, trained new hires, improved first-call resolution through SOPs and knowledge articles, and earned Star Performer recognition twice.

I'm an immediate joiner looking to apply my AWS, Azure, Linux, CI/CD, Docker, Kubernetes, and infrastructure automation experience in a Cloud/DevOps Engineer role.

Experience

Work history, roles, and key accomplishments

Current

Technical Analyst

Current

FortConsult Technologies India Pvt Ltd

Jul 2024 - Present (2 years 1 month)

Deliver L1/L2 IT service desk support for global enterprise clients, administer VMware vSphere/VDI environment, manage RSA SecurID authentication, and perform daily health checks on critical production applications.

Active Directory VPN Microsoft 365 VSphere VDI RSA SecurID Incident Management SLA Management

Associate Consultant / Senior Analyst Software Engineer

Capgemini Technology Services India Ltd

Apr 2021 - Jul 2024 (3 years 3 months)

Provided hardware, software, and MAC support for a global fashion retail client, led shift operations as Service Desk Shift Lead, managed user access provisioning, and owned P1–P3 incident reporting and root-cause analysis.

Jamf Airwatch Kerberos Outlook SAP GUI Citrix Active Directory Courion JDA VPN Incident Management Root Cause Analysis SOPs Knowledge Base

Service Desk Analyst

Atria Convergence Technologies Ltd (ACT)

Oct 2017 - Mar 2021 (3 years 5 months)

Troubleshot network connectivity and hardware issues for broadband customers, coordinated with field technicians, and maintained strong customer retention through proactive escalation handling.

Network Troubleshooting Hardware Support Customer Retention SLA Management Escalation Handling

Executive – Operations

Aegis

Aug 2016 - Oct 2017 (1 year 2 months)

Handled inbound customer queries and managed order booking and lead generation via CRM for a paints industry client, maintaining strong quality scores.

CRM Customer Service Order Management Lead Generation