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Praveen Kumar Somavarapupeta

@praveenkumarsomavara

Operations Executive at Usekiwi Infolabs who improved team performance by 37% and supports onboarding 900–1,000 customers monthly.

India

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What I'm looking for

I’m seeking to apply my coordination, documentation, and process-improvement skills to support smooth day-to-day business operations and drive measurable efficiency gains.

At Usekiwi Infolabs Pvt. Ltd., I lead and coordinate a 16-member team, overseeing daily workflows, task allocation, and performance tracking. Through process monitoring and coordination with internal stakeholders, I drove 37% growth in team performance over seven months.

I support onboarding and account handling for 900–1,000 new customers per month, with a focus on accurate documentation and smooth process execution. I was recognized as Star Performer twice for operational delivery and team coordination.

At R1 RCM, I managed denial management and claims follow-up for the MCH Project (Radnet), processing 60 claims per day. I also maintained claim-status documentation and reporting for audit and reconciliation, and achieved 21% growth in self-evaluation performance metrics.

At Quess Corp Limited, I coordinated with internal teams and partner banks on the credit card channel. I also resolved day-to-day operational and customer issues, escalating complex cases when needed.

Experience

Work history, roles, and key accomplishments

Current

Financial Counselor Team Lead

Current

Usekiwi Infolabs Pvt. Ltd.

Apr 2025 - Present (1 year 6 months)

Lead and coordinate a team of 16 members, overseeing daily operational workflows, task allocation, and performance tracking. Drove a 37% growth in team performance over 7 months through process monitoring and hands-on coordination with internal stakeholders.

Team Leadership Coordination Process Monitoring Documentation Reporting Customer Onboarding Account Management Excel Microsoft Office

Senior AR Follow-Up Associate

R1 RCM

Jan 2022 - Nov 2022 (10 months)

Managed end-to-end denial management and claims follow-up for the MCH Project (Radnet), processing 60 claims per day with high accuracy. Maintained detailed documentation and reporting on claim status, ensuring accurate records for audit and reconciliation.

Denial Management Claims Follow Up Documentation Reporting Excel Microsoft Office

Sales Executive

Quess Corp Limited

Feb 2018 - Nov 2020 (2 years 9 months)

Coordinated with internal teams and partner banks on the credit card channel, ensuring smooth end-to-end process execution. Resolved day-to-day operational and customer issues, escalating complex cases as needed.

Coordination Customer Service Issue Resolution Escalation Management