
Praveen Epuri
@praveenepuri
I build enterprise CRM and ServiceNow products from roadmap to release.
What I'm looking for
At Jade Global, I own the roadmap and delivery for ServiceNow Surf-to-BRIM integrations, turning stakeholder needs into PRDs, user stories, workflows, API integrations, and release-ready features.
I've led Salesforce CPQ, Service Cloud, Experience Cloud, Marketing Cloud, Siebel CRM, and Quote-to-Cash initiatives for Equinix and other enterprise clients. Across 15+ years, I've combined product ownership, Agile delivery, UAT leadership, and SQL-driven reporting to deliver reliable business platforms.
Experience
Work history, roles, and key accomplishments
Technical Product Manager / Sr. Business Systems Analyst
Jade Global Inc.
Feb 2025 - Present (1 year 7 months)
Owns product roadmap and feature prioritization across ServiceNow modules, translating stakeholder needs into PRDs, user stories, and process diagrams. Leads end-to-end product lifecycle, UAT strategy, and REST/SOAP API integrations.
Technical Product Manager / Sr. Business Systems Analyst
Digile Info Tech
Dec 2022 - May 2024 (1 year 5 months)
Led Salesforce CPQ implementation and product delivery on Lightning platform, analyzing business processes and translating requirements into functional specifications. Directed UAT and end-to-end test strategy, and drove Agile delivery.
Sr. Business Systems Analyst / Product Owner
Nityo Infotech
Mar 2022 - Dec 2022 (9 months)
Acted as Product Owner-aligned Sr. BSA for Sales, Quote-to-Cash, and Order Management across Salesforce, Siebel CRM, and ServiceNow platforms. Owned story grooming, technical feasibility, and directed testing.
Business Systems Analyst / Production Support Specialist / UAT Test Engineer
Nityo Infotech
Mar 2016 - Feb 2022 (5 years 11 months)
Gathered and documented requirements for sales processes, SFDC customization, and quote-to-order workflows. Owned UAT management end-to-end, customized SFDC objects, and built reports and dashboards.
QA Lead / Senior Test Analyst — UAT, Functional & Integration Testing
Nityo Infotech
Aug 2014 - Mar 2016 (1 year 7 months)
Led functional and integration test planning and execution for Siebel CRM and Salesforce applications. Managed defect lifecycle and test data, and supported UAT with detailed test reports.
Sr. Siebel Test Analyst / QA Lead — UAT, Functional & Integration Testing
Quinnox Services Pvt. Ltd.
Sep 2011 - Aug 2014 (2 years 11 months)
Designed and executed test cases for Siebel CRM and Salesforce applications, leading functional, regression, integration, and UAT testing. Managed defects using HP ALM/Quality Center and Jira.
Test Engineer — Siebel CRM & Salesforce, UAT (Functional & Integration)
HCL Technologies Inc.
Jun 2010 - Sep 2011 (1 year 3 months)
Designed and executed test cases for Siebel CRM and Salesforce applications, performing functional, regression, and integration testing. Supported UAT cycles with business users to validate functionality.
Education
Degrees, certifications, and relevant coursework
Jade Global Inc.
Technical Product Manager, Product Management
2025 -
Pursuing a Technical Product Manager role at Jade Global Inc., focusing on ServiceNow and Salesforce integrations.
Digile Info Tech
Senior Business Systems Analyst, Business Systems Analysis
2022 - 2024
Worked as a Technical Product Manager and Senior Business Systems Analyst, leading Salesforce CPQ implementations and product delivery.
Nityo Infotech
Senior Business Systems Analyst, Business Systems Analysis
2022 - 2022
Served as a Senior Business Systems Analyst and Product Owner, managing Salesforce and ServiceNow platforms.
Nityo Infotech
Business Systems Analyst, Business Systems Analysis
2016 - 2022
Worked as a Business Systems Analyst and UAT Test Engineer, focusing on Salesforce customization and quote-to-order workflows.
Nityo Infotech
QA Lead, Quality Assurance
2014 - 2016
Led functional and integration testing for Siebel CRM and Salesforce applications as a QA Lead.
Quinnox Services Pvt. Ltd.
Senior Siebel Test Analyst, Quality Assurance
2011 - 2014
Designed and executed test cases for Siebel CRM and Salesforce applications, leading functional and integration testing.
HCL Technologies Inc.
Test Engineer, Quality Assurance
2010 - 2011
Designed and executed test cases for Siebel CRM and Salesforce applications, supporting UAT cycles.
B.Tech, Electrical & Electronics Engineering (EEE)
Bachelor of Technology, Electrical and Electronics Engineering
Bachelor of Technology in Electrical and Electronics Engineering.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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