Pratibha sharma
@pratibhasharma2
HR professional specializing in talent management, employee relations, and HR operations.
What I'm looking for
I am a passionate, results-oriented HR professional with diverse experience in HR operations, process management, and customer service. I build people-first policies and streamline processes to increase efficiency and organizational impact.
I have led onboarding, engagement, and culture-building initiatives and set up HR policies, payroll, and compliance systems from scratch for remote and hybrid teams. I partner with leadership to develop people strategies that improve engagement, performance, and retention.
My background includes hands-on experience in talent acquisition, employee relations, training and mentoring, quality audits, and regulatory compliance across healthcare, insurance, and retail environments. I have driven process improvements and standardized workflows to reduce task completion time.
I am recognized for blending empathy with execution, mentoring junior team members, and delivering measurable improvements in team efficiency and service quality. I seek opportunities to continue building strong workplace cultures and scalable HR operations.
Experience
Work history, roles, and key accomplishments
Human Resources Associate
Emilio Beaufort
Jan 2025 - Present (1 year)
Drove end-to-end HR operations, establishing HR policies, payroll and compliance systems, and managing onboarding and engagement initiatives to boost retention and performance.
Customer Support Coordinator
Gento
Jan 2024 - Jan 2025 (1 year)
Coordinated clinician scheduling and communication across agencies and facilities, verified documentation for compliance, and managed shift changes and case assignments to ensure timely care delivery.
Senior Process Associate
Patra India
Jan 2018 - Jan 2024 (6 years)
Processed complex P&C insurance transactions with high accuracy, trained and mentored new hires, conducted quality audits, and led process improvements to enhance team efficiency.
Customer Experience Executive
Tanishq
Mar 2017 - Jun 2018 (1 year 3 months)
Delivered personalized customer service from inquiry to post-purchase support, maintained merchandising and store standards, and resolved queries to improve satisfaction and sales.
Education
Degrees, certifications, and relevant coursework
Bharti Vidyapeeth Rungta College
Master of Business Administration, Human Resources
2023 -
Pursuing Master of Business Administration with a focus on Human Resources from 2023 to 2025.
Bharti Vidyapeeth Rungta College
Bachelor of Business Administration, Business Administration
2013 - 2016
Completed Bachelor of Business Administration from 2013 to 2016 with coursework relevant to business and management.
Nalalnda English Medium School
Senior Secondary School, Secondary Education
2011 - 2012
Completed senior secondary schooling in 2012.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Pratibha?
You can contact Pratibha and 90k+ other talented remote workers on Himalayas.
Message PratibhaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
