Prashant Verma
@prashantverma2
Operations and quality leader driving process improvements and revenue growth.
IndiaWhat I'm looking for
I am an operations and quality professional with 3+ years in the automotive industry, experienced in quality tools (SPC, MSA, RCA), lean project management, and team leadership. I have led teams of 9+ technicians, implemented preventive maintenance and safety systems, and delivered measurable improvements such as a 45% increase in annual revenue and reduced downtime from 3.9% to 0.9%.
My background includes hands-on engineering experience at Tata Motors and Cummins, successful RCA and SPC implementations, and digital marketing familiarity (Google Search Console, Google Analytics, SEMrush). I focus on data-driven decisions, continuous improvement, and customer-centric strategies that raised NPS to 9 within two months.
Experience
Work history, roles, and key accomplishments
Operations Manager
Fatehpur Service Centre
Jan 2019 - Present (6 years 8 months)
Managed daily operations of a 4‑wheeler service centre, growing annual revenue by 45% and reducing downtime from 3.9% to 0.9% through supplier collaboration and inventory improvements; led a team of 9+ technicians and implemented 5S/LOTO safety practices with zero accidents.
TMAssociate Quality Engineer
Tata Motors
Jan 2018 - Jan 2019 (1 year)
Analyzed field complaints and led root cause investigations (RCA) to resolve engine overheating and smoke issues, improved engine testbed productivity by 30% via Kaizen, and implemented SPC/MSA controls to reduce process variation.
Trainee Engineer
Cummins Turbo Technologies
Consolidated maintenance requirements for high horsepower test cells during a 2‑month internship, supporting reliability and maintenance planning for test facilities.
Education
Degrees, certifications, and relevant coursework
NNNarsee Monjee Institute of Management Studies (NMIMS)
Post Graduation Diploma in Business Management, Business Management
2020 - 2022
Activities and societies: Post Graduation Diploma Project: Project GYAN — strategy for educating Indian farmers about subsidies and sustainable practices.
Completed a Post Graduation Diploma in Business Management via distance learning, focusing on management principles and project work.
BUBabu Banarasi Das University
Bachelor of Technology, Mechanical Engineering
2013 - 2017
Activities and societies: Final year project: Hand Crank Cycle (tricycle) for mobility assistance to people with disabilities.
Completed a Bachelor of Technology in Mechanical Engineering with project work on a hand-crank tricycle designed for people with disabilities.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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