At Astreya, I lead process re-engineering for Google-supporting programs, using DMAIC to standardize technician-facing workflows. The redesigned workflows cut cycle time and cost by 13% while strengthening internal controls and risk management.
At Alorica, I mapped and redesigned enterprise processes using TOGAF-aligned practices, and developed current- and future-state models. I also designed AI and RPA automation solutions, translating requirements into BRDs, FRDs, user stories, and PDDs, then validating delivery through UAT.
At Tata Lockheed Martin Aerostructures Ltd, I worked across process excellence, root cause analysis, and quality inspection. My DMAIC projects lifted first-pass yield by 20%, and digitizing quality workflows in SAP improved traceability and closure rates.

