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Prashanth Kumar

@prashanthkumar4

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Jira Administrator at DCM Infotech ltd, managing Jira and Confluence and migrating them from CentOS to Windows.

India

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What I'm looking for

I’m seeking an opportunity to work with innovative technology in a vital role that offers scope for both organizational and individual growth.

At DCM Infotech ltd, I work as a Jira Administrator supporting Jira, Jira Service Desk, and Confluence for the MYSYNOVUS project. I migrated Jira and Confluence from CentOS to Windows and maintained add-ons while addressing performance issues.

Previously, on the NatWest Group project, I configured Jira workflows, boards, dashboards, and permissions, and supported requests for tools and workflow procedures. I also managed an offshore team and allocated daily tasks.

Experience

Work history, roles, and key accomplishments

Current

Specialist

Current

MYSYNOVUS

Nov 2023 - Present (2 years 11 months)

Specialist role at MYSYNOVUS from November 2023 to present, handling Jira and Confluence administration, including project setup, workflow configuration, and user management.

Jira Jira Service Desk Confluence Active Directory Agile Scrum JQL Groovy ScriptRunner MySQL Windows Linux

Current

Jira Administrator

Current

DCM Infotech Ltd

Nov 2023 - Present (2 years 11 months)

Working as a Jira Administrator since November 2023, responsible for Jira project creation, workflow configuration, user management, and plugin installation.

Jira Jira Service Desk Confluence Crowd Active Directory LDAP SQL MySQL Windows Linux Agile Scrum JQL Groovy ScriptRunner Tempo EazyBI Jira Automation

Jira Administrator

NatWest Group

Dec 2021 - Mar 2023 (1 year 3 months)

Provided Jira administration support, including user management, workflow configuration, dashboard creation, and troubleshooting for the NatWest Group project.