Afridi User
@afridiuser1
Atlassian (Jira/Confluence) specialist driving automation and migrations.
IndiaWhat I'm looking for
I am an experienced Atlassian Tools Specialist with over 6 years administering and customizing Jira, JIRA Service Management, JIRA Work Management, Confluence, and Bitbucket across Server, Data Center, Windows, and Cloud environments. I build and optimize Groovy ScriptRunner automations, configure workflows, custom fields, notifications, and integrations (Jenkins, Azure DevOps, Aha!), and lead migrations and upgrades to improve SDLC visibility and DevOps workflows.
I have delivered enterprise implementations and ongoing administration for clients including Mercer and HealthEdge, created dashboards, advanced filters, Tempo Capacity Planning setups, and managed JSM agent/customer portals and SLAs. I focus on efficient, documented solutions, prompt troubleshooting within SLAs, and practical Agile enablement to align development with business goals.
Experience
Work history, roles, and key accomplishments
JIRA Implementation Expert
Innovecture Private Limited
May 2024 - Jul 2025 (1 year 2 months)
Led implementation and administration of Atlassian tools (Jira, JSM, Confluence, Bitbucket) for a Mercer engagement, creating projects, custom workflows, automation, and migrations to improve process efficiency and SLA adherence.
JIRA Administrator & Developer
Jeta Software (India) Private Limited
May 2019 - Apr 2024 (4 years 11 months)
Maintained and customized Jira and Confluence instances for HealthEdge, implementing workflows, automation, portals, SLA configurations, integrations (Azure DevOps, Aha!), and bulk imports to streamline agile delivery.
Education
Degrees, certifications, and relevant coursework
AUAcharya Nagarjuna University
Bachelor of Commerce, Commerce
Completed B.Com at Acharya Nagarjuna University in 2019.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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