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Prashal Goyal

@prashalgoyal

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Product Manager at Jumbo who designed payment orchestration and fraud prevention systems for digital products.

India

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At Jumbo, I designed a configurable payment gateway orchestration system with weighted routing and failover, and defined a fraud prevention framework to protect gameplay integrity.

At Mulltiply, I owned the retailer-facing roadmap for a B2B FMCG marketplace. I launched Quick Order and ordering enhancements that increased daily order volume by 10% on a platform handling approximately 12,000 orders per day.

Earlier, at Teleperformance, I analyzed customer data and operational metrics to identify recurring pain points and monitor SLA adherence. At Vendify, I supported product research and documentation for Retailify, a vending machine ERP.

Experience

Work history, roles, and key accomplishments

Project Manager

Jumbo

Dec 2025 - Jun 2026 (6 months)

Designed and implemented a configurable Payment Gateway Orchestration system and defined a multi-layer Fraud Prevention Framework. Led product design of a 2-step KYC verification journey and defined gameplay mechanics for scalable FTP gaming infrastructure.

Payment Orchestration Fraud Prevention KYC Product Design Game Mechanics Leaderboard Processing Tournament Lifecycle Ludo

Associate Product Manager

Mulltiply

Jul 2024 - Nov 2025 (1 year 4 months)

Owned the retailer-facing roadmap for a B2B FMCG marketplace, launching Quick Order and other enhancements that increased daily order volume by 10%. Delivered 8+ features across ordering, onboarding, promotions, and rewards.

Product Management Roadmapping Mixpanel User Research A B Testing META Pixels WhatsApp Marketing Automation SQL Jira Confluence Figma Postman Linear

Analyst

Teleperformance

Oct 2023 - Jun 2024 (8 months)

Analyzed customer data, operational metrics, and quality dashboards to identify recurring pain points, monitor SLA adherence, and drive process improvements.

Data Analysis Operational Metrics Quality Dashboard SLA Monitoring Process Improvement

Product Management Intern

Vendify

Conducted user research, market analysis, and competitor benchmarking to identify product opportunities for Retailify, a vending machine ERP. Assisted in writing PRDs, user stories, acceptance criteria, and feature specifications.

User Research Market Analysis Competitor Benchmarking PRDs User Stories Acceptance Criteria Feature Specification