Looking for a job

pranav User

@pranavuser11

Infrastructure Support Engineer at AXA XL who put a PowerShell attendance tracker through security review and into production.

India

Message

At AXA XL, I resolve enterprise IT incidents across Microsoft 365 and Entra ID, handling tickets in ServiceNow and supporting user account changes. I also created a PowerShell attendance tracker that passed DLP and security review and now runs in production, eliminating manual tracking.

At Xebia, I delivered a production student-ecosystem web app, and at InfoTact Solutions I worked on an AI-powered analytics platform. I’ve also built projects including a regulatory document Q&A platform using RAG and an internal bulk data upload and validation tool.

Experience

Work history, roles, and key accomplishments

Current

Infrastructure Support Engineer

Current

AXA XL

Dec 2025 - Present (11 months)

Resolved incidents across Exchange Online, Teams, SharePoint, OneDrive and Outlook, logging every ticket in ServiceNow within SLA. Provisioned and deprovisioned user accounts, configured MFA and reset passwords in Entra ID (Azure AD).

Web Developer Intern

Xebia

Jun 2025 - Aug 2025 (2 months)

Delivered a production student-ecosystem web app in Agile sprints, using REST APIs to improve front-end data reliability and cut manual data handling. Developed dashboards with real-time API data and Git-based source control, improving page-load consistency by 20%.

Agile REST APIs Git Testing Code Review Deployment Dashboarding

Associate Developer

InfoTact Solutions

Jan 2025 - Mar 2025 (2 months)

Designed an AI-powered analytics platform with LLM-based insights in a full-stack application, and tuned REST API calls for scale. Added data visualization and AI summarization that cut end-user reporting time by 30%.

AI LLM Full Stack REST APIs Data Visualization CI CD Version Control

Education

Degrees, certifications, and relevant coursework

K.R. Mangalam University

B.Tech, Computer Science & Engineering

Pursuing B.Tech in Computer Science & Engineering, expected to complete in 2026. Awarded University Gold Medalist for outstanding academic excellence.