pranav Mukherjee
@pranavmukherjee
Quality-driven HR professional with expertise in shared services.
What I'm looking for
I am a quality-driven individual with rich experience in Human Resources, specifically targeting assignments in Management Trainee roles within HR Shared Services and Project Management. My journey has been marked by a commitment to excellence, particularly in providing training and mentoring to newly hired HR Coordinators. I have played a pivotal role in developing workflows and standard operating procedures for the Shared Service Centre, ensuring that our operations run smoothly and efficiently.
Throughout my career, I have acted as a crucial interface between HR Centers of Excellence and Business Partners, effectively resolving and facilitating requests. My problem-solving skills have been instrumental in addressing HR operational issues, and I have a wealth of knowledge in HR operational programs. I have led teams to execute projects aimed at migrating HR processes, significantly contributing to the development of future roadmaps and transition strategies.
With hands-on experience in Workday, PeopleSoft, and SAP HRIS, I have managed end-to-end HR operations, including payroll management and employee lifecycle processes. My notable accomplishments include receiving the Shimmer Award for my continuous efforts in managing ad-hoc requests and a Certificate of Recognition for Exemplary Performance in Customer Service. I am passionate about fostering a positive working environment and continuously improving HR service delivery.
Experience
Work history, roles, and key accomplishments
Management Trainee
Genpact
Apr 2022 - Present (3 years 3 months)
Managed daily operations of HR Shared Services to ensure all KPIs/SLAs were met or exceeded. Maintained effective communication channels and relationships with client organizations and business partners.
Senior Analyst
Wipro Technologies
Nov 2021 - Present (3 years 8 months)
Uploaded EIBs and processed payroll for various inputs. Audited and compiled GDPR requests, ensuring client servicing for ad-hoc queries.
Analyst
Wipro Technologies
Oct 2019 - Present (5 years 9 months)
Generated contracts and drafted offer letters for new hires and job changes. Audited personnel file requests processed by team members and collaborated with onshore teams.
Team Member
Alight Solutions
Apr 2018 - Present (7 years 3 months)
Processed service requests received from clients, including CRM and internal requests. Addressed data retrieval requests received under GDPR regulation.
Education
Degrees, certifications, and relevant coursework
Delhi University
Bachelor of Commerce, Commerce
2013 - 2016
Completed a Bachelor of Commerce degree, focusing on core business principles and practices. Gained foundational knowledge in areas relevant to business operations and management.
Kendriya Vidyalaya
Higher Secondary Education, General Studies
2010 - 2012
Completed Higher Secondary Education, building a strong academic foundation. Focused on a broad curriculum to prepare for further studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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