Prameshwar Thapa
@prameshwarthapa
Experienced IT Support Analyst transitioning to Cloud Engineering or DevOps.
What I'm looking for
I'm an IT Support Analyst with over three years of experience at Omnicom Media Group, where I honed my skills in managing cloud-based infrastructure and IT operations. My journey has been marked by a strong commitment to learning new technologies and optimizing cloud resources. I take pride in my troubleshooting abilities and have successfully managed cloud migrations and infrastructure improvements.
My professional experience includes migrating local media servers to Azure Virtual Desktops and transitioning over 3000 Windows 10 devices to Windows 11 using Intune AutoPilot. I have also led file storage migrations to Amazon S3, enhancing data accessibility while reducing costs. I am now eager to leverage my technical skills in a Cloud Engineering or DevOps role, where I can contribute to innovative projects and further develop my expertise in cloud technologies.
Experience
Work history, roles, and key accomplishments
IT Support Analyst
Omnicom Media Group
Dec 2021 - Present (3 years 6 months)
Experienced IT Support Analyst managing Windows Server environments and cloud migrations. Skilled in transitioning local media servers to Azure and AWS, and optimizing IT operations. Proven track record in resolving support tickets and enhancing user satisfaction.
Education
Degrees, certifications, and relevant coursework
Prameshwar Thapa Reservoir
Master of Information Systems, Information Systems
2018 - 2020
Prameshwar Thapa Reservoir
Bachelor of Science, Computer Science & Information Technology
2012 - 2016
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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