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Prameshwar Thapa

@prameshwarthapa

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Experienced IT Support Analyst transitioning to Cloud Engineering or DevOps.

Australia

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What I'm looking for

I am looking for a role that fosters growth, innovation, and collaboration in cloud technologies.

I'm an IT Support Analyst with over three years of experience at Omnicom Media Group, where I honed my skills in managing cloud-based infrastructure and IT operations. My journey has been marked by a strong commitment to learning new technologies and optimizing cloud resources. I take pride in my troubleshooting abilities and have successfully managed cloud migrations and infrastructure improvements.

My professional experience includes migrating local media servers to Azure Virtual Desktops and transitioning over 3000 Windows 10 devices to Windows 11 using Intune AutoPilot. I have also led file storage migrations to Amazon S3, enhancing data accessibility while reducing costs. I am now eager to leverage my technical skills in a Cloud Engineering or DevOps role, where I can contribute to innovative projects and further develop my expertise in cloud technologies.

Experience

Work history, roles, and key accomplishments

Current

IT Support Analyst

Current

Omnicom Media Group

Dec 2021 - Present (3 years 6 months)

Experienced IT Support Analyst managing Windows Server environments and cloud migrations. Skilled in transitioning local media servers to Azure and AWS, and optimizing IT operations. Proven track record in resolving support tickets and enhancing user satisfaction.