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'm Prajwal PM, and for the past 3.2 years I've worked as the Executive Director of Sahana Educational Cultural Social and Empowerment Trust, a community empowerment organization based in Karnataka. In that role, I was the primary point of contact for beneficiaries, staff, government departments, and CSR/corporate partners — resolving queries, concerns, and escalations directly and promptly, often the same day.

I led skill development, education, women empowerment, livelihood, and community development programmes from planning through implementation and reporting. This meant wearing many hats: designing project proposals, concept notes, DPRs, and CSR/grant applications; managing relationships with Government Departments, District Administration, NSDC, KSDC, educational institutions, and industry partners; and supervising, training, and mentoring project coordinators, trainers, and field teams. I also prepared monthly, quarterly, and annual progress reports and MIS records under minimal supervision.

One thing I'm particularly proud of is spotting process gaps on my own and building new SOPs and monitoring systems that improved reporting accuracy and turnaround time — without being asked to. That proactive, ownership-driven approach is something I bring to everything I do.

I hold a Bachelor of Computer Applications (BCA) from ECR College, Mangalore University (2022), and I'm fluent in English, Hindi, Kannada, and Telugu. I'm now looking to transition my administrative, stakeholder management, and communication skills into corporate roles — particularly in administrative business partnering, customer success, or client-facing operations roles — where I can apply the same relationship-building, problem-solving, and organizational rigor I developed running programmes end-to-end. I'm also a daily user of AI tools for drafting, documentation, and workflow efficiency, and I pick up new tools and systems quickly, having recently been building familiarity with WordPress, WooCommerce, Slack, and helpdesk platforms.