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Saloni User

@salonibanerjee

Salesforce Developer & Administrator driving automation, integrations, and business process optimization

India
Message

What I'm looking for

I seek a role where I can design and implement Salesforce solutions, lead integrations, improve processes, mentor users, and drive measurable adoption and efficiency gains.

I am a Salesforce certified professional with over 4 years of hands-on experience designing, developing, and implementing Salesforce solutions, including Sales Cloud, Health Cloud, and IQVIA OCE CRM applications. I specialize in Apex, Lightning Components, integrations, and automation to optimize workflows and improve adoption.

At Cognizant, I implemented solutions for a CRM application with MDM and data lake systems, delivered end-user training that increased adoption by over 18%, and contributed to automation that cut manual data entry by 30%. I document best practices, create SOPs and KEDBs, and proactively recommend process improvements that raised workflow efficiency by 25%.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Maulana Abul Kalam Azad University of Technology logoMT

Maulana Abul Kalam Azad University of Technology

Bachelor of Technology, Computer Science & Engineering

2017 - 2021

Grade: 9.46 CGPA

Completed Bachelor of Technology in Computer Science & Engineering with a CGPA of 9.46, focusing on core computer science and engineering coursework.

LK

Loreto House, Kolkata

Class 12 (ISC), Higher Secondary

Grade: 92%

Completed Class 12 (ISC) with a score of 92%, focusing on higher secondary curriculum.

SS

St. Agnes' Convent School

Class 10 (ICSE), Secondary Education

Grade: 92%

Completed Class 10 (ICSE) with a score of 92%, covering the secondary school curriculum.

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Saloni User - Salesforce Administrator - Cognizant Technology Solutions India Pvt. Ltd. | Himalayas