Saloni User
@salonibanerjee
Salesforce Developer & Administrator driving automation, integrations, and business process optimization
IndiaWhat I'm looking for
I am a Salesforce certified professional with over 4 years of hands-on experience designing, developing, and implementing Salesforce solutions, including Sales Cloud, Health Cloud, and IQVIA OCE CRM applications. I specialize in Apex, Lightning Components, integrations, and automation to optimize workflows and improve adoption.
At Cognizant, I implemented solutions for a CRM application with MDM and data lake systems, delivered end-user training that increased adoption by over 18%, and contributed to automation that cut manual data entry by 30%. I document best practices, create SOPs and KEDBs, and proactively recommend process improvements that raised workflow efficiency by 25%.
Experience
Work history, roles, and key accomplishments
CLSalesforce Administrator
Aug 2021 - Present (4 years 1 month)
Designed and implemented Salesforce solutions (Sales Cloud, Health Cloud) and integrations, reducing manual data entry by 30% and improving workflow efficiency by 25% while increasing user adoption by 18%.
CLSalesforce Developer
Aug 2021 - Present (4 years 1 month)
Developed and customized Salesforce applications and managed integrations (OneKey MDM, data lake), authored SOPs and KEDB, and led knowledge-transfer sessions improving cross-team adoption and scalability.
Education
Degrees, certifications, and relevant coursework
MTMaulana Abul Kalam Azad University of Technology
Bachelor of Technology, Computer Science & Engineering
2017 - 2021
Grade: 9.46 CGPA
Completed Bachelor of Technology in Computer Science & Engineering with a CGPA of 9.46, focusing on core computer science and engineering coursework.
Loreto House, Kolkata
Class 12 (ISC), Higher Secondary
Grade: 92%
Completed Class 12 (ISC) with a score of 92%, focusing on higher secondary curriculum.
St. Agnes' Convent School
Class 10 (ICSE), Secondary Education
Grade: 92%
Completed Class 10 (ICSE) with a score of 92%, covering the secondary school curriculum.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
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