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Poor CharliePC
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Poor Charlie

@poorcharlie

Global HR director at BEST Inc. who leads a 34-member multinational team across Southeast Asia and North America.

China
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What I'm looking for

I'm interested in global HR transformation, AI applications in HR, first-principles management, and the future of work.

At BEST Inc., I lead global HR strategy and operations across Southeast Asia and North America, working with a 34-member multinational HR team. I develop localized HR frameworks that align regional business needs with corporate strategy.

At J&T Express, I served as Organizational Integration Lead during the merger with Best Inc., facilitating the transition of over 10,000 employees while supporting workforce stability and business continuity.

Earlier, at Shenzhen Eternal Asia Supply Chain Management Ltd., I developed recruitment and performance systems and oversaw operational changes, including a 29% reduction in administrative costs. Outside HR, I explore AI applications, including local large language models and AI agent training with enterprise workflow data.

Experience

Work history, roles, and key accomplishments

BI
Current

Senior Director Human Resources

BEST Inc.

Jul 2022 - Present (4 years 3 months)

Global Human Resources Leadership & Strategic Execution

As the Head of International HR for the Group, I oversee HR strategy and execution across Southeast Asia and North America, supporting operations in Thailand, Malaysia, Vietnam, Singapore, the Philippines, Indonesia, and the U.S. Leading a 34-member multinational HR team, I develop localized HR frameworks aligned with both regional business

JE

Senior Director Human Resources

J&T Express

Nov 2021 - Jun 2022 (7 months)

Organizational Integration Lead – Best Inc. & J&T Express Merger
In November 2021, Best Inc. completed a $1 billion merger with J&T Express, marking one of the largest M&A transactions in China's logistics industry. As the Organizational Integration Lead, I played a pivotal role in the seamless transition of over 10,000 employees from Best Inc. into J&T Express, ensuring business continuity, workf

BI

Human Resources Director

BEST Inc.

Mar 2013 - Jun 2021 (8 years 3 months)

Head of HR & General Affairs – Express Business Unit, Best Inc.

As the HR and General Affairs leader for Best Inc.’s largest business unit—the Express Division, I played a crucial role in supporting business expansion and operational excellence during China’s most competitive decade in the express delivery industry. With a workforce of over 10,000 employees, I ensured that HR strategies were deep

SL

Director

Shenzhen Eternal Asia Supply Chain Management Ltd.

Jul 2010 - Dec 2012 (2 years 5 months)

Led the integrated functions of HR, Administration, Finance Internal Control, and IT for the E-Business Unit, aligning people strategies with business goals in a fast-paced environment. I was responsible for designing and executing company-wide recruitment policies, performance management systems, and employee development programs, while also overseeing daily administrative operations and cost con

BL

Recruiting Manager

Best Logistics(China) Technology Co., Ltd

Jul 2007 - Jul 2010 (3 years)

Key Responsibilities:
Recruitment Strategy & Process Optimization: Designed and implemented HR recruitment policies and processes, aligning talent strategy with business needs to enhance hiring efficiency.
Talent Sourcing & Channel Development: Established and managed multiple recruitment channels, including headhunters, job portals, and internal referrals, ensuring a strong talent pipeline.
Natio

UC

Recruitment Supervisor

UTStarcom Tele Co.,Ltd

Jun 2006 - Jul 2007 (1 year 1 month)

Key Responsibilities:
National Job Fair Management: Designed and executed national job fair plans, overseeing scheduling, resource allocation, and post-event analysis to optimize recruitment effectiveness.
Campus Recruitment & University Relations:
Led UTS campus recruitment roadshows and career talks across seven target universities in 2006/2007.
Launched the "Star Program" in partnership with UU

OC

MT& Recruitment Specialist

OTIS Elevator Co.,Ltd.

Jul 2004 - Jul 2006 (2 years)

Responsibility:
1、Responsible for company culture promotion, Newsletters’ publication.
2、Support HR manager to carry out some recruitment activities.
3、Prepared and maintained HR documents.
4、Project Coordinator of Hong Kong University Summer Intern Program

Education

Degrees, certifications, and relevant coursework

Zhejiang University logoZU

Zhejiang University

Master of Business Administration (MBA)

2012 - 2014

ZU

Zhejiang Sci-Tech University

Bacholor, Computer Science

2000 - 2004

Tech stack

Software and tools used professionally

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