I am a highly experienced sales consultant with a proven track record of fostering strong revenue growth and repeat business. With over 2 years of experience in the field, I have developed a deep understanding of the unique needs and requests of each customer, allowing me to provide top-quality service experiences.
In my current role at ZONEFITNESS, I am responsible for selling the services and solutions that the company offers. I have successfully maintained and grown a strong client base, while also finding new business opportunities and maintaining a healthy pipeline for future deals. I am highly skilled at responding to new and current clients regarding complaints and service inquiries, ensuring their satisfaction and loyalty.
Prior to ZONEFITNESS, I worked as a field sales agent at Real Promotions. In this role, I excelled at closing new deals at a high rate and building relationships with existing customers. I was also responsible for cultivating new leads within the sales territory, traveling throughout the territory to visit customers, and managing multiple accounts simultaneously. I consistently maintained records of all sales leads and customer accounts, representing the brand during all customer and prospect interactions.
Before joining Real Promotions, I gained valuable experience as a call center agent at Icon Africa. In this role, I managed inbound and outbound calls, following various communication scripts when speaking to callers. I handled customer engagement, identified customer needs, answered questions, and solved problems. I also had the opportunity to up-sell products and services, build sustainable customer relationships, and organize all conversation records. I continuously built my product knowledge and worked towards improving my performance and hitting goals.
