Pierre Inegbenose

I am a Product Analyst with over four years of hands-on experience providing technical support, troubleshooting complex issues, and driving continuous product improvements. I combine systems monitoring, analytics, and clear documentation to reduce resolution times and enhance user experiences.

At Afriskaut I led UAT cycles, analyzed Mixpanel and Amplitude data to identify friction points, and implemented fixes that improved customer satisfaction by 30% and reduced ticket resolution time by 35%. I maintain comprehensive technical documentation and RAID-style records to support consistent product delivery.

Previously, as a Product Engineer / Project Coordinator at ZTE I monitored 3G/4G/5G network systems, automated deployments with Bash scripting to cut manual configuration time by 40%, and authored PRDs for large site rollouts. I coordinate stakeholders and track milestones to deliver projects on schedule.

I hold an MSc in Information Technology and a BSc in Electrical and Electronics Engineering, plus PMP and AWS certifications. I seek roles where I can apply analytics, UAT, and cross-functional collaboration to improve product reliability and user engagement.