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Phuong Bui

@phuongbui

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English language and e-commerce specialist who grew an online clothing store’s Instagram page to 23,900 followers.

Vietnam

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What I'm looking for

I'm seeking a remote or online position in English language education, customer support, content writing, or e-commerce operations. I'm also open to AI training and translation opportunities.

I grew @hoacucho.vintage to 23,900 followers while running an online second-hand clothing store. I handled product sourcing, listings, sales, customer enquiries, after-sales support, and orders across online platforms.

At Traditional Vietnamese Savoury Sticky Rice, I manage daily business operations, customer service, orders, and sales. TikTok content generated over 100,000 views for the business.

At AMA English Centre, I delivered English lessons to students at different levels and explained grammar and vocabulary. I also supported teachers and teaching assistants and handled class scheduling, student records, and coordination.

At Family Medical Practice (FMP), I assisted patients and customers with enquiries and service information. I hold a Bachelor’s Degree in English Language – Teaching Specialisation and completed all three Cambridge English Teaching Knowledge Test modules.

Experience

Work history, roles, and key accomplishments

Current

Food Business Owner / Operator

Current

Traditional Vietnamese Savoury Sticky Rice

Jan 2026 - Present (10 months)

Manage daily operations of a small food business specialising in traditional Vietnamese savoury sticky rice. Handle customer service, order taking, sales, and maintain product quality.

TikTok Content Creation Customer Service Sales Operations Management

Owner & Operations Manager

Online Second-hand Clothing Store

Jan 2019 - Jan 2026 (7 years)

Manage day-to-day operations of an independent online clothing shop, including product sourcing, sales, customer enquiries, and after-sales support. Create product listings and content, and manage orders across online platforms.

Instagram Ecommerce Product Sourcing Customer Relationship Management Content Creation Sales Problem Solving

English Instructor & Centre Administrator

AMA English Centre

Jan 2016 - Jan 2018 (2 years)

Delivered English lessons to students of different levels and explained grammar, vocabulary, and language concepts in an engaging way. Managed teaching assistants and handled administrative tasks including class scheduling and student records.

English Teaching Grammar Instruction Classroom Management Administration Coordination

Customer Service Representative

Family Medical Practice (FMP)

Jan 2015 - Jan 2016 (1 year)

Assisted patients and customers with enquiries and service-related information in a healthcare environment. Supported customers in resolving issues and navigating service procedures.

Customer Service Communication Skills Problem Solving Patient Support

Education

Degrees, certifications, and relevant coursework

Ho Chi Minh City Open University

Bachelor’s Degree, English Language Teaching

2011 - 2015

Bachelor’s Degree in English Language with a Teaching Specialisation, including coursework in English Language Teaching, Linguistics, Education Methods, and Classroom Management.