Open to opportunities

Phong Nguyễn

@phongnguyn

Message

Trilingual customer support and copywriter focused on health and empathetic wellness guidance.

Vietnam

Message

What I'm looking for

I’m looking for a remote role in customer support, copywriting, or health consulting where my multilingual skills and care for people create genuine value. I write clearly, respond with empathy, and want to grow within a global team.

I’m a motivated fresher with trilingual skills in Vietnamese, English (C1), and German (Goethe B1). I combine strong written communication with a genuine interest in IELTS 7.0 health and human wellbeing, so I can support multilingual customers with care and clarity.

I’ve been building my health and communication foundation through self-directed learning and peer advisory since 2023. I also provide informal guidance on wellness habits, lifestyle adjustments, and basic therapeutic approaches, and I’m comfortable communicating complex health topics clearly and empathetically.

Alongside customer-facing work, I freelance in copywriting and content writing, writing bilingual (Vietnamese/English) social posts and product descriptions. I proofread and edit copy for consistent tone and zero grammatical errors, manage client feedback independently, and deliver polished drafts on schedule—ready to contribute from day one in a remote, international team.

Experience

Work history, roles, and key accomplishments

Current

Freelance Copywriter

Current

Freelance Copywriting & Content Writing

Jan 2024 - Present (2 years 5 months)

Wrote bilingual Vietnamese/English social posts and product descriptions, proofreading and editing copy to ensure consistent tone and zero grammar errors. Managed client feedback independently and delivered polished drafts on schedule.

Copywriting Content Writing Proofreading Tone Consistency

Current

Health Advisor (Peer Advisory)

Current

Health & Wellness Consulting

Jan 2023 - Present (3 years 5 months)

Provided informal health and wellness guidance to peers, clearly and empathetically communicating nutrition and basic therapeutic approaches. Built a self-directed foundation in health, wellness, and lifestyle adjustments to support wellness advisory conversations.

Therapeutic Practices (Basic)Empathetic Multilingual Support

Education

Degrees, certifications, and relevant coursework

THPT Chuyên Thái Bình

Upper Secondary Education (High School), Information Technology (IT Track)

2022 - 2026

Activities and societies: IT-focused learning and applying IT knowledge to digital workflows.

Studied in the IT Track at THPT Chuyên Thái Bình and applied IT knowledge to automate small tasks and manage digital workflows. Also built strong professional-level English for IELTS through coursework and self-study during the period.