At StateFile Direct Services, I handle client and government-agency inquiries, verify AI-assisted data, and submit administrative filings through US government portals. I track filing statuses in Trello and Google Sheets, check records for accuracy, and escalate non-standard cases.
As a Teaching Assistant, I respond to student and parent inquiries and organize learning materials in Google Workspace. I’ve also taught English and worked on Vietnamese and English data recording and ad quality rating projects.
