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Phillip Yang

@phillipyang1

Senior Salesforce Platform Developer at ChowNow who modernized onboarding and quote-to-cash workflows, cutting manual activation effort by 25–30%.

United States

Message

What I'm looking for

I’m seeking a Salesforce role where I can apply my enterprise platform, requirements, and delivery experience to support mission-critical systems, including healthcare and Medicaid operations. My direct Medicaid, SAFe, and government-program experience is not established.

At ChowNow, I partner with product, operations, finance, and engineering stakeholders to translate customer onboarding and quote-to-cash needs into Salesforce workflows. Those changes reduced manual customer-activation effort by approximately 25–30%, and Salesforce Data Cloud capabilities reduced manual customer-data reconciliation by approximately 20–25%.

I’ve also worked across Salesforce and SAP integrations, business requirements, testing, and production support. At Bluebeam, Inc., I validated more than 100 UAT scenarios for CPQ, Billing, and eCommerce enhancements, helping reduce post-release defects by approximately 25–30%; earlier, at Hilmar Cheese Company, Inc., I supported SAP business-transformation go-live activities and warehouse operations.

Experience

Work history, roles, and key accomplishments

Current

Senior Salesforce Platform Developer

Current

ChowNow

Mar 2020 - Present (6 years 7 months)

Partnered with product, operations, finance, and engineering stakeholders to define customer onboarding and quote-to-cash requirements, translating business needs into Salesforce CPQ, Apex, DocuSign, and Twilio workflows. Implemented Salesforce Data Cloud capabilities and coordinated Salesforce-NetSuite integrations, reducing manual effort and improving synchronization reliability.

Salesforce CPQ Apex Lightning Web Components OmniStudio Data Cloud MuleSoft Dell Boomi REST APIs SOAP APIs Git CI CD Flow Process Builder Experience Cloud Embedded Service LiveAgent Docusign Twilio

Certified Salesforce Administrator | NetSuite Administrator

Bluebeam, Inc.

Jul 2018 - Feb 2020 (1 year 7 months)

Worked with sales, finance, and operations stakeholders to analyze quote-to-cash requirements, configuring Salesforce CPQ product, pricing, quoting, billing, and eCommerce processes. Coordinated Salesforce and NetSuite integration activities through Dell Boomi, Apex, and APIs, and implemented a Merchant eSolutions payment integration using Apex and Visualforce.

Salesforce CPQ Salesforce Billing Ecommerce NetSuite Dell Boomi Apex Salesforce Apex Triggers Visualforce Payment APIs UAT Data Migration Security

Programmer Analyst, Jr.

Hilmar Cheese Company, Inc.

Sep 2016 - Jul 2018 (1 year 10 months)

Analyzed sales-team requirements for customer relationship visibility and developed a Salesforce customer hierarchy application using Apex, Visualforce, and Google Visualization API. Investigated Salesforce-SAP synchronization issues and documented business-process gaps in SAP warehouse management, inventory control, cycle counting, and customer returns.

Salesforce Apex Visualforce Google Visualization API SAP Integration Functional Specifications Test Cases Use Cases

IS BT Project Support

Hilmar Cheese Company, Inc.

Apr 2015 - Sep 2016 (1 year 5 months)

Supported SAP business-transformation go-live activities across Inventory Management, Warehouse Management, Sales and Distribution, and Logistics Execution. Resolved approximately 15-25 weekly SAP production and end-user support issues and assisted warehouse users during the Dalhart, Texas SAP go-live.

SAP Inventory Management Warehouse Management Sales and Distribution Logistics Execution (LE)Customer Master Data Functional Specifications Testing

Subcontractor

Komy Consulting LLC

Nov 2015 - Nov 2015 (0 months)

Translated small-business branding, content, and website requirements into a responsive WordPress implementation, customizing a commercial template and modifying approximately 10% of its underlying code. Configured website navigation, page layouts, content, and front-end components for Hydrate IV Life.

WordPress Responsive Design HTML CSS JavaScript

Front End Web Development

Delightful Natural Food

Aug 2013 - Dec 2014 (1 year 4 months)

Developed approximately 10 customer-facing webpages using HTML5, CSS3, and Twitter Bootstrap, translating business content and presentation requirements into a responsive website. Maintained website content, layouts, responsive components, hosting, and deployment as requirements changed.

HTML5 CSS Twitter Bootstrap Responsive Design Content Management Deployment