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Phillip Yang

@phillipyang

Senior Salesforce Developer at ChowNow who automated customer onboarding and quote-to-cash, reducing manual activation effort by 25–30%.

United States

Message

At ChowNow, I work on Salesforce customer onboarding, quote-to-cash, service, integrations, and DevOps for a restaurant-technology SaaS platform. I architected signup and quote-to-cash workflows using Salesforce CPQ, Apex, DocuSign, and Twilio, reducing manual customer activation effort by approximately 25–30%.

I also built integrations processing approximately 8,000–12,000 monthly customer, order, and financial transactions, and improved release processes through Git-based CI/CD and automated testing. Earlier, at Bluebeam, Inc., I developed a payment integration that reduced monthly manual payment handling and reconciliation by approximately 20–30 hours.

Experience

Work history, roles, and key accomplishments

Current

Senior Salesforce Platform Developer

Current

ChowNow

Mar 2020 - Present (6 years 7 months)

Scaled Salesforce applications for a restaurant-technology SaaS environment, architected customer onboarding and quote-to-cash workflows, and built integrations processing 8,000-12,000 monthly transactions. Optimized automation, implemented DevOps, and provided technical leadership.

Apex Lightning Web Components Flow Salesforce CPQ Docusign Twilio MuleSoft Dell Boomi REST APIs NetSuite Git CI CD Agentforce Generative AI Data Cloud

Certified Salesforce Administrator | NetSuite Administrator

Bluebeam, Inc.

Jul 2018 - Feb 2020 (1 year 7 months)

Delivered Salesforce CPQ, Billing, eCommerce, and NetSuite solutions, integrated systems via Dell Boomi and Apex, and developed a payment integration that reduced manual handling by 20-30 hours monthly.

Salesforce CPQ Salesforce Billing Ecommerce NetSuite Dell Boomi Apex Visualforce Salesforce Apex Triggers Payment APIs Data Migration UAT

Programmer Analyst, Jr. | IS BT Project Support

Hilmar Cheese Company, Inc.

Apr 2015 - Jul 2018 (3 years 3 months)

Developed a Salesforce customer hierarchy application, resolved Salesforce-SAP synchronization issues, and supported SAP Warehouse Management and Inventory Management, improving data consistency and reducing exceptions.

Apex Salesforce Apex Triggers Visualforce Google Visualization API Salesforce SAP Warehouse Management Inventory Management Data Validation Test Cases

Front End Web Development

Delightful Natural Food

Aug 2013 - Dec 2014 (1 year 4 months)

Developed and maintained a responsive product-marketing website using HTML5, CSS3, and Twitter Bootstrap, supporting domain registration, hosting, and content updates.

HTML5 CSS Twitter Bootstrap Responsive Design Web Development

Subcontractor

Komy Consulting LLC

Nov 2015 - Present (10 years 11 months)

Delivered a healthcare-oriented WordPress website for Hydrate IV Life, customizing a commercial template and configuring responsive components to align with client branding and functional requirements.

WordPress HTML CSS Responsive Design Theme And Template Customization