Open to opportunities

Phillip Vazquez

@phillipvazquez

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Dedicated Human Service Assistant with strong customer service skills.

United States

Message

What I'm looking for

I am looking for a part-time customer service role in a supportive environment, preferably remote, where I can utilize my skills to assist others.

I am a passionate Human Service Assistant with a strong background in customer service. My experience spans various roles, including customer service representative and pharmacy delivery driver, where I honed my skills in communication, empathy, and problem-solving. I thrive in environments where I can support individuals in need, ensuring they receive the assistance and information they require.

Throughout my career, I have demonstrated my ability to collaborate effectively with diverse teams and maintain a positive atmosphere for customers. My time at Wal-Mart and Chem Rx taught me the importance of attentive service and the impact of a friendly interaction. I am committed to safeguarding privacy and confidentiality while delivering exceptional service.

Experience

Work history, roles, and key accomplishments

Customer Service / Sales Associate

Wal-Mart

Jan 2009 - Jan 2011 (2 years)

Assisted shoppers in locating, purchasing, and returning merchandise, operating cash registers, and handling high-volume transactions. Collaborated effectively with a diverse team of associates.

Customer Service Sales Cash Register Teamwork Merchandise Handling

Pharmacy Delivery Driver

Chem Rx

Jan 2008 - Jan 2009 (1 year)

Facilitated smooth transactions by ensuring accuracy in delivery and payments at customer homes, and streamlined communication with pharmacy staff. Contributed to a positive customer experience through friendly interactions, empathetic listening, and prompt resolution of delivery issues while safeguarding patient privacy and confidentiality.

Delivery Customer Service Communication Problem Solving Confidentiality

Door Attendant

Mount Sinai Medical Center

Jan 2004 - Jan 2007 (3 years)

Received deliveries, notified/distributed, and logged daily package pickups. Provided customer service to special needs residents, ensuring a secure and welcoming atmosphere, and organized/participated in social events.

Customer Service Delivery Management Security Communication

Pathology Lab Assistant

Mount Sinai Medical Center

Jan 2002 - Jan 2004 (2 years)

Maintained standards for specimens per CDC, OSHA, and USFDA guidelines, and cleaned/organized workspaces to prevent sample cross-contamination. Assisted in developing new protocols for specimen handling and efficiency.

OSHA