I've supported customers at Nalisa Comm. through phone, email, and chat, resolving inquiries and complaints while maintaining CRM records. I also supported sales efforts, customer retention, and onboarding for new team members.
In ticketing and administrative support, I've managed bookings, customer requests, follow-ups, spreadsheets, and daily operations. I work comfortably in remote environments and focus on clear communication, active listening, and reliable customer experiences.
I'm also a LiDAR Data Annotator delivering accurate AI data annotation against productivity and quality targets, and a freelance research and technical writer preparing professional documents and reports.
