Philip Sevilla

Delivered front-line guest service at Dodger Stadium, assisting fans with seating, tickets, and accessibility needs. Coordinated with security and hospitality teams to ensure a safe and welcoming event experience.

Provided high-volume software licensing and technical support via email, live chat, and phone. Diagnosed issues, provided step-by-step guidance, and collaborated with cross-functional teams to ensure timely resolution.

Researched and authored weekly articles on Lakers news and game analyses. Managed social media presence and implemented digital marketing strategies to grow readership and engagement.

Provided customer service in the team sports section, assisting with product selection, stock checks, and checkout. Maintained displays and inventory accuracy to enhance the customer experience.

Supported store managers with opening and closing procedures, inventory checks, and daily operations. Assisted customers with product selection and maintained organized displays.

Co-launched and operated a small baking business, handling startup planning, marketing, procurement, production, and order fulfillment. Achieved over $1000 profit in four months.

Supported the head coach in implementing strategic drills and player skill development. Analyzed game film and scouted opponents to provide strategic solutions.

Coached young athletes aged 5-15 in basketball fundamentals, teamwork, and discipline. Specialized in shooting and guard skills including ball handling and footwork.

Coordinated a 3x3 basketball tournament, managing scheduling, scoring, and bracket systems. Created an Excel-based system for efficient updates and smooth event flow.

Coached and mentored children aged 6-13 in basketball fundamentals while encouraging teamwork and sportsmanship. Provided a fun and informative learning experience.

Co-launched a campus-based cookie and ice cream sandwich business, handling strategic planning, production, and inventory control. Boosted sales and profit over $2000 in five months.

Supported merchandising and marketing executives in daily operations, including document review and product verification. Conducted market research and co-presented proposals to leadership.

Supported event logistics including registration systems, merchandise distribution, and venue ingress/egress. Ensured a successful and productive event flow for attendees.

Bachelor of Science in Management with a minor in Decision Science, graduated in 2019.

High School Diploma and Honorable Mention Awardee, graduated in 2015.