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Nicholas TurnerNT
Open to opportunities

Nicholas Turner

@nicholasturner2

Operations and documentation professional translating high-pressure workflows into clear SOPs, technical documentation, and stakeholder-ready guidance.

United States
Message

What I'm looking for

I’m seeking remote opportunities in technical writing, operations documentation, or customer/technical support—where I can translate complex workflows into clear SOPs, strengthen internal knowledge bases, and support stakeholders with accurate, timely communication.

I’m an operations and documentation professional with 12+ years of experience translating complex, high-pressure workflows into clear, structured processes. My background blends professional sports operations, education, and cross-functional coordination—so I know how to turn ambiguous requirements into repeatable systems.

In my current Game Operations Supervisor role, I document and standardize complex game-night operational workflows, act as a central communication hub with real-time updates, and resolve live operational issues under tight deadlines. I focus on SOP development, internal knowledge base documentation, and issue escalation—while collaborating across departments to improve clarity, efficiency, and accountability.

Experience

Work history, roles, and key accomplishments

BS

Paraprofessional

Bloomfield Middle School

Jan 2021 - Jan 2022 (1 year)

Supported students with diverse learning needs by breaking down complex instructions into clear, manageable steps. Reinforced structured communication and documentation practices within classroom environments.

Milwaukee Bucks logoMB

Coaching Assistant / Travel Coordinator

Milwaukee Bucks

Oct 2014 - May 2018 (3 years 7 months)

Managed detailed operational documentation for team travel, including schedules, logistics plans, and coordination materials. Maintained multi-department calendars and supported scouting/player-development preparation with strong attention to detail.

FS

Head Coach & Varsity Coach

Florida State University Schools

Aug 2006 - Sep 2013 (7 years 1 month)

Developed structured practice plans and repeatable seasonal workflows with clear documentation and communication. Coordinated logistics and scheduling while maintaining organized records and actionable feedback for student-athletes and staff.

Kelly Services logoKS

Substitute Teacher (Grades 6–12)

Kelly Services

Jan 2019 - Present (7 years 5 months)

Delivered clear, structured instruction across multiple subject areas and classroom environments. Quickly adapted to new systems, expectations, and workflows with minimal onboarding.

Education

Degrees, certifications, and relevant coursework

Seton Hall University School of Law logoSL

Seton Hall University School of Law

Master of Laws (MLS), Sports Law

Pursuing an MLS in Sports Law at Seton Hall University School of Law with an expected completion date of May 2027. Concentrates on sports law foundations and legal frameworks relevant to athletics.

Florida State University logoFU

Florida State University

Master of Science, Sports Management

Earned a Master of Science in Sports Management at Florida State University. Focused on developing advanced knowledge relevant to sports operations and management.

Florida State University logoFU

Florida State University

Bachelor of Arts, Creative Writing

Earned a Bachelor of Arts in Creative Writing from Florida State University. Developed strong writing and editing skills applicable to technical and operational documentation.

Tech stack

Software and tools used professionally

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