Nicholas Turner
@nicholasturner2
Operations and documentation professional translating high-pressure workflows into clear SOPs, technical documentation, and stakeholder-ready guidance.
What I'm looking for
I’m an operations and documentation professional with 12+ years of experience translating complex, high-pressure workflows into clear, structured processes. My background blends professional sports operations, education, and cross-functional coordination—so I know how to turn ambiguous requirements into repeatable systems.
In my current Game Operations Supervisor role, I document and standardize complex game-night operational workflows, act as a central communication hub with real-time updates, and resolve live operational issues under tight deadlines. I focus on SOP development, internal knowledge base documentation, and issue escalation—while collaborating across departments to improve clarity, efficiency, and accountability.
Experience
Work history, roles, and key accomplishments
Game Operations Supervisor
Sep 2019 - Present (6 years 9 months)
Documented and standardized complex NBA game-night operational workflows to improve consistency across teams and stakeholders. Served as a central communication hub, resolving live operational issues under tight deadlines and translating league rules into actionable guidance.
Paraprofessional
Bloomfield Middle School
Jan 2021 - Jan 2022 (1 year)
Supported students with diverse learning needs by breaking down complex instructions into clear, manageable steps. Reinforced structured communication and documentation practices within classroom environments.
Coaching Assistant / Travel Coordinator
Milwaukee Bucks
Oct 2014 - May 2018 (3 years 7 months)
Managed detailed operational documentation for team travel, including schedules, logistics plans, and coordination materials. Maintained multi-department calendars and supported scouting/player-development preparation with strong attention to detail.
Basketball Operations Intern
Brooklyn Nets
Sep 2013 - Jul 2014 (10 months)
Assisted with preparing and organizing operational and video materials for coaching staff. Supported practice and game-day logistics documentation and coordination to help ensure smooth team operations.
Head Coach & Varsity Coach
Florida State University Schools
Aug 2006 - Sep 2013 (7 years 1 month)
Developed structured practice plans and repeatable seasonal workflows with clear documentation and communication. Coordinated logistics and scheduling while maintaining organized records and actionable feedback for student-athletes and staff.
Substitute Teacher (Grades 6–12)
Kelly Services
Jan 2019 - Present (7 years 5 months)
Delivered clear, structured instruction across multiple subject areas and classroom environments. Quickly adapted to new systems, expectations, and workflows with minimal onboarding.
Education
Degrees, certifications, and relevant coursework
Seton Hall University School of Law
Master of Laws (MLS), Sports Law
Pursuing an MLS in Sports Law at Seton Hall University School of Law with an expected completion date of May 2027. Concentrates on sports law foundations and legal frameworks relevant to athletics.
Florida State University
Master of Science, Sports Management
Earned a Master of Science in Sports Management at Florida State University. Focused on developing advanced knowledge relevant to sports operations and management.
Florida State University
Bachelor of Arts, Creative Writing
Earned a Bachelor of Arts in Creative Writing from Florida State University. Developed strong writing and editing skills applicable to technical and operational documentation.
Availability
Location
Authorized to work in
Job categories
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