Philip Ayernor Kwadjo
@philipayernorkwadjo
Experienced market researcher and hospitality manager with strong leadership and project management skills.
GhanaWhat I'm looking for
I am an experienced market researcher and hospitality professional with over ten years of operations experience across hospitality, construction, and agricultural sectors. I have held roles from waiter and cashier to assistant chef and restaurant manager, and I combine hands-on service experience with managerial oversight.
As a manager at Chris Café (2020–2023) I led daily operations, enforced health and safety compliance, managed inventory and supplier relationships, and implemented customer-feedback improvements that fostered employee engagement and retention. I also have experience in cash handling, revenue mobilization, and accounts support through roles such as cashier and Customer Service Assistant.
I am skilled in project management, market research, digital marketing research, and capacity-building initiatives, and I bring strong communication, conflict-resolution, and leadership capabilities to roles that require operational excellence and community engagement.
Experience
Work history, roles, and key accomplishments
Restaurant Manager
Chris Café Restaurant
Jan 2020 - Dec 2023 (3 years 11 months)
Managed daily restaurant operations, improving service quality and staff retention while ensuring compliance with health and safety and overseeing inventory and supplier relationships from 2020–2023.
Customer Service Assistant
ECG
Jan 2022 - Dec 2022 (11 months)
Received and routed customer complaints, supported mass revenue mobilization efforts, and assisted accounts with data input in 2022.
Cashier
Chris Café Restaurant
Jan 2017 - Dec 2020 (3 years 11 months)
Processed transactions, maintained accurate sales records and balanced cash drawer, and assisted with inventory restocking from 2017–2020.
Sales Personnel
Jovi Companies
Jan 2012 - Dec 2015 (3 years 11 months)
Delivered customer service, managed pre-orders and deliveries, and handled payments while issuing receipts during 2012–2015.
Assistant Chef
Chris Café Restaurant
Jan 2019 - Present (6 years 10 months)
Assisted meal preparation, maintained kitchen cleanliness and inventory control, and supported the head chef to ensure efficient service during 2019.
Education
Degrees, certifications, and relevant coursework
KUKoforidua Technical University
Higher National Diploma, Marketing
Completed HND in Marketing at Koforidua Technical University, focusing on practical and theoretical aspects of marketing.
Anum Presbytrian Senior High School
WASSCE, General Secondary Education
Activities and societies: Sports Prefect
Completed West African Senior School Certificate Examination (WASSCE) at Anum Presbytrian Senior High School.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
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