Open to opportunities

Dylan Reed

@dylanreed

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Behavioral health technician and caregiver focused on structured care, safety, and crisis support.

United States

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What I'm looking for

I’m looking for a role supporting people with behavioral and mental health needs—structured routines, safety-first teamwork, and opportunities to grow while handling crisis intervention and documentation.

I’m a Mental Health Technician and behavioral health professional who helps people stay safe while building consistent routines. I’ve supervised children aged 7–17, documented behavioral incidents, and worked to correct behaviors while keeping the unit on schedule and maintaining accurate headcounts. I also advanced to Lead Behavioral Health Technician, taking on added responsibilities like keeping the environment clean and supporting daily operations.

In more direct support roles, I’ve helped an autistic client with everyday needs including meals, hygiene, apartment support, grocery runs, and transportation to appointments. I bring strong skills in crisis management, conflict management, behavioral therapy, and caregiving—backed by CPR and First Aid certifications and a steady focus on respectful, calm, safety-first care.

Experience

Work history, roles, and key accomplishments

Current

FedEx Package Handler

Current

FedEx

Jul 2025 - Present (11 months)

Worked as a FedEx package handler supporting day-to-day package handling duties. Responsibilities performed in Lowell.

Time Management Attention To Detail Teamwork Workplace Safety Communication

Mental Health Technician

Springwoods Behavioral Health

Sep 2024 - Jul 2025 (10 months)

Provided mental health support as a Mental Health Technician at Springwoods Behavioral Health. Worked in Fayetteville.

Mental Health Support Patient Care Behavioral Health Crisis Management Communication Skills Documentation

Custodian

Pritchard Industries

Jan 2024 - Sep 2024 (8 months)

Performed after-hours cleaning for banks, schools, and office buildings, including trash removal, bathroom cleaning, and floor care. Ensured tables and counters were wiped and floors were swept, vacuumed, and mopped.

Commercial Cleaning Floor Care Mopping Attention To Detail Time Management

Uber Eats Delivery Driver

Uber Eats

Jun 2022 - Jan 2024 (1 year 7 months)

Worked as an Uber Eats delivery driver in Fayetteville from 2022 to 2024. Drove to complete deliveries using the Uber Eats platform.

Driving Time Management Customer Service Communication Skills Navigation

FedEx Ground Package Handler

FedEx Ground

Sep 2021 - Jul 2022 (10 months)

Worked as a FedEx Ground package handler in Lowell. Supported package handling duties as part of daily operations.

Time Management Attention To Detail Teamwork Workplace Safety Communication

Direct Service Provider

Life Styles Inc.

Jul 2020 - May 2021 (10 months)

Supported an autistic client with daily living tasks, including cooking meals, assisting with showering and hygiene, and helping with grocery shopping. Transported the client to appointments and cleaned the client’s apartment.

Caregiving Transportation Communication Skills Crisis Intervention

Behavioral Health Technician

Piney Ridge Treatment Center

Jan 2016 - Jun 2020 (4 years 5 months)

Supervised children ages 7–17 on the unit, at school, and during outside activities. Documented behavioral incidents, corrected behavior, and advanced to Lead Behavioral Health Technician with responsibilities including headcount checks, unit cleaning, and maintaining schedules.

Behavioral Therapy Child Supervision Crisis Intervention Crisis Management Conflict Management Scheduling

Receiving Associate

Academy Sports + Outdoors

Jan 2014 - Jan 2015 (1 year)

Supported the sales floor by assisting customers and helping stock shelves for half of each shift. Worked in receiving/stocking and assisted with inventory-related tasks.

Stocking shelves Inventory Management Teamwork Communication Skills