Open to opportunities

Petunya Anil

@petunyaanil

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Motivated fashion designer with strong customer service skills.

India

Message

What I'm looking for

I am looking for a role that allows me to utilize my fashion and customer service skills in a supportive and growth-oriented environment.

I am a motivated and detail-oriented professional with a Diploma in Fashion Designing from Alva’s College. My hands-on experience in customer service and retail has equipped me with the skills necessary to excel in dynamic environments. I am eager to contribute my expertise in fashion, communication, and customer handling to a growth-focused organization.

In my role as a Customer Care Executive at iMerge Solutions, I handled inbound customer queries with professionalism and empathy, ensuring customer satisfaction through effective complaint resolution. My experience as a Retail Associate at Best Sellers Pvt. Ltd. allowed me to assist customers with product selection and styling advice, supporting sales goals through upselling and excellent service.

Experience

Work history, roles, and key accomplishments

Customer Care Executive

iMerge Solutions

Mar 2024 - Apr 2025 (1 year 1 month)

Handled inbound customer queries with professionalism and empathy. Resolved customer complaints and ensured satisfaction. Maintained accurate records of interactions and transactions.

Customer Service Communication Conflict Resolution Data Entry CRM Software

Retail Associate

Best Sellers Pvt. Ltd.

Assisted customers in product selection and provided styling advice. Ensured product displays were neat, organized, and appealing. Supported sales goals through upselling and excellent customer service.

Sales Customer Service

Education

Degrees, certifications, and relevant coursework

Alva’s College

Diploma, Fashion Designing

Completed a comprehensive diploma program focused on the principles and practices of fashion design. Gained practical skills in garment construction, textile knowledge, and fashion illustration.

KMES Institution of Education

Pre-University Course

Undertook a Pre-University Course, building foundational knowledge across various subjects. Developed academic skills essential for higher education.

G.H. School

Secondary School Leaving Certificate

Achieved the Secondary School Leaving Certificate, demonstrating proficiency in core academic subjects. Developed a strong educational foundation during this period.