petronella kamuriwo
@petronellakamuriwo
Dedicated customer service professional with virtual assistant expertise.
What I'm looking for
I am a dedicated customer service professional with extensive experience in client communication, problem resolution, and administrative support. My background includes working at ZB Bank, where I handled customer inquiries and managed schedules, ensuring seamless assistance and exceptional service delivery. I am passionate about maintaining high customer satisfaction and have honed my skills in using tools like Trello, Asana, and Calendly for efficient project management.
In my role as a Property Manager at Oasis Realty, I provided customer service support to tenants and property owners, addressing concerns and coordinating maintenance requests. I managed lease agreements, maintained financial records, and ensured compliance with all transactions. My experience as a virtual assistant has equipped me with the ability to manage calendars, schedule appointments, and conduct thorough research, all while ensuring accuracy and efficiency in my work.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Opal Gems
Jan 2018 - Feb 2018 (1 month)
Managed calendars and scheduled appointments for clients while handling customer inquiries via email and phone. Conducted research and data entry to ensure accuracy in client needs.
Property Manager
Oasis Realty
Jan 2018 - Feb 2018 (1 month)
Provided customer service support to tenants and property owners, addressing concerns and coordinating maintenance requests. Managed lease agreements and maintained financial records.
Customer Service Agent
ZB Bank
Jan 2018 - Feb 2018 (1 month)
Handled customer inquiries and provided administrative support. Skilled in managing schedules and ensuring customer satisfaction through effective communication.
Education
Degrees, certifications, and relevant coursework
National University of Science and Technology
Bachelor of Science, Property Development and Estate Management
2015 - 2019
Bachelor of Science Hons in Property Development and Estate Management.
ALX Management
Certificate, Virtual Assistance
Virtual Assistant Certificate.
ALX Management
Certificate, Artificial Intelligence
AI Career Essentials certificate.
Availability
Location
Authorized to work in
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