PK
Open to opportunities

petronella kamuriwo

@petronellakamuriwo

Dedicated customer service professional with virtual assistant expertise.

Zimbabwe

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

I am a dedicated customer service professional with extensive experience in client communication, problem resolution, and administrative support. My background includes working at ZB Bank, where I handled customer inquiries and managed schedules, ensuring seamless assistance and exceptional service delivery. I am passionate about maintaining high customer satisfaction and have honed my skills in using tools like Trello, Asana, and Calendly for efficient project management.

In my role as a Property Manager at Oasis Realty, I provided customer service support to tenants and property owners, addressing concerns and coordinating maintenance requests. I managed lease agreements, maintained financial records, and ensured compliance with all transactions. My experience as a virtual assistant has equipped me with the ability to manage calendars, schedule appointments, and conduct thorough research, all while ensuring accuracy and efficiency in my work.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

NT

National University of Science and Technology

Bachelor of Science, Property Development and Estate Management

2015 - 2019

Bachelor of Science Hons in Property Development and Estate Management.

AM

ALX Management

Certificate, Virtual Assistance

Virtual Assistant Certificate.

AM

ALX Management

Certificate, Artificial Intelligence

AI Career Essentials certificate.

Tech stack

Software and tools used professionally

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petronella kamuriwo - Virtual Assistant - Opal Gems | Himalayas