CSCaitlynn Savado
@caitlynnsavado
Experienced virtual assistant and customer service professional.
ZimbabweWhat I'm looking for
I am a highly motivated virtual assistant and customer service professional with over 5 years of experience providing administrative support, client relations, and account management. I consistently handle customer queries efficiently, manage office operations, and maintain accurate records while supporting smooth internal communication.
In prior roles I processed payments, managed subscriptions, balanced daily cash reports, prepared financial statements, and coordinated staff to improve operational efficiency. I bring reliability, strong multitasking, Microsoft Office proficiency, and a client-focused approach that helps retain customers and streamline processes.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Magfin DStv
Assisted clients with DStv installations, payments and troubleshooting, handled cash transactions and balanced daily reports to ensure accurate financial handling and high-quality service for five years.
Customer Service Representative
Multichoice Zimbabwe
Handled customer inquiries and account issues, processed payments and subscriptions, and maintained accurate client records to improve satisfaction and retention over a five-year tenure.
CSR / Accountant / Manager
Interior Fad Zimbabwe
Managed daily operations including client billing, staff coordination and financial reporting, improving internal communication and service efficiency over a three-year period.
Education
Degrees, certifications, and relevant coursework
National Foods College (NFC)
Certificate in Bakery Studies, Bakery Studies
Completed a Certificate in Bakery Studies at National Foods College focusing on practical bakery skills and food production techniques.
A Level
A Level, A Level
Completed A Level examinations with grades: Literature (B), History (B), Sociology (D).
O Level
O Level, O Level
Completed O Level examinations with grades including English (A), Commerce (A), Chemistry (A), Science (B), History (B), Geography (C), Bakery Studies (B).
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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