Peter Tela John

PJ

Open to opportunities

Peter Tela John

@petertelajohn

I am a detail-oriented professional with experience in customer support, e-commerce communication, and order management.

What I'm looking for

I seek a role where I can apply administrative and operational expertise, supervise teams, support clients virtually or in-person, and grow into broader operations or project leadership within a collaborative, impact-focused organization.

I am a hardworking, motivated administrative and operations professional with years of hands-on experience managing small businesses, cybercafé operations, retail stores, and customer-facing roles. I have overseen financial accounts, supervised teams, coordinated projects, and delivered virtual assistance and IT support, consistently improving day-to-day operations.

I bring strong interpersonal skills, a collaborative mindset, and a results-oriented approach demonstrated through roles as manager, tutor, salesperson, and representative. I am comfortable with data entry, project coordination, internet-related tools, and multitasking in fast-paced environments, and I volunteer to support gender equality initiatives.

Experience

Work history, roles, and key accomplishments

SC

Manager

Sauki Cafe

May 2016 - Aug 2022 (6 years 3 months)

Supervised all cyber cafe activities and staff from 2016–2022, improving service delivery and daily operations.

Operations Management Staff Supervision Customer Service IT Support Cash Handling

KS

Store Manager

Kanti Sauki Store

Feb 2014 - Jan 2016 (1 year 11 months)

Managed store finances, supervised staff, and oversaw daily operations to maintain inventory control and service quality.

Financial Management Staff Supervision Inventory Management Operations Customer Service

EV

Sales Representative

E-venture

Aug 2013 - Jan 2014 (5 months)

Attended to customers and supported distribution of goods, contributing to sales operations and customer satisfaction.

Sales Customer Service order fulfillment Distribution Communication

MC

Typist

M & T Business Center

Aug 2009 - Dec 2010 (1 year 4 months)

Performed typing, typesetting and document duplication while managing administrative responsibilities for clients.

Typing Document Management Administrative Support Attention To Detail

ES

Representative

Embees Catering Services

Aug 2008 - Jan 2009 (5 months)

Managed client bookings and rented catering equipment, improving booking organization and client service during tenure.

Customer Service Booking Management Client Relations Communication

YM

Tutor / Form Master

Yan’uwa Schools Moduganari

Served as form master for JSS1 and taught JSS1–JSS3 and SS1–SS3, delivering curriculum and managing classroom activities.

Teaching Classroom Management Mentoring

Education

Degrees, certifications, and relevant coursework

KU

Kaduna State University

Bachelor of Arts, Christian Religious Studies

2017 - 2023

Grade: Second Class Honors

Completed a Bachelor of Arts in Christian Religious Studies, graduating with Second Class Honors in March 2023.

Tech stack

Software and tools used professionally

Gmail

Effect

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