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Peter Nwadiei

@peternwadiei

Operations executive driving process improvement, cost reduction, and data-driven service excellence.

Nigeria
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What I'm looking for

I am seeking an operations role where I can apply process optimization, inventory forecasting, and CRM expertise to reduce costs and improve customer satisfaction.

I am an operations-focused professional with experience leading daily business operations, improving service delivery, and driving cross-functional efficiencies. I emphasize data-driven decision-making and process optimization to align operations with strategic goals.

At Donald-Sunshine Merchandise I improved stock turnaround through better forecasting and inventory control while supporting inventory, supply chain, compliance, and reporting functions. Previously, I managed customer interactions, maintained CRM databases, and collaborated with teams to improve service processes at Duino’s Resource Limited.

My background includes administrative and customer support duties performed during national service at the Ministry of Lands and Urban Development, where I coordinated schedules, communications, and supply sourcing. Earlier, I worked as a forecaster/weather data analyst at the Nigerian Meteorological Agency, applying data analysis and modeling to produce weather reports and predictions.

I hold a B.Sc. in Geography and Regional Planning and have completed certifications in technical support, cybersecurity fundamentals, customer service foundations, and CRM basics. I combine technical aptitude in IT fundamentals and Microsoft Office with a practical focus on improving customer satisfaction and reducing operational costs.

Experience

Work history, roles, and key accomplishments

NA

Weather Data Analyst

Nigerian Meteorological Agency

Apr 2016 - Sep 2016 (5 months)

Recorded and analyzed satellite, radar, and sensor data, produced weather forecasts and reports, and applied modeling techniques to support short- and long-range predictions.

Education

Degrees, certifications, and relevant coursework

Delta State University, Abraka logoDA

Delta State University, Abraka

Bachelor of Science, Geography and Regional Planning

2014 - 2018

Completed a Bachelor of Science in Geography and Regional Planning at Delta State University, Abraka between March 2014 and March 2018.

Tech stack

Software and tools used professionally

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Peter Nwadiei - Operations Assistant - Donald-Sunshine Merchandise | Himalayas