Peter Nwadiei

I am an operations-focused professional with experience leading daily business operations, improving service delivery, and driving cross-functional efficiencies. I emphasize data-driven decision-making and process optimization to align operations with strategic goals.

At Donald-Sunshine Merchandise I improved stock turnaround through better forecasting and inventory control while supporting inventory, supply chain, compliance, and reporting functions. Previously, I managed customer interactions, maintained CRM databases, and collaborated with teams to improve service processes at Duino’s Resource Limited.

My background includes administrative and customer support duties performed during national service at the Ministry of Lands and Urban Development, where I coordinated schedules, communications, and supply sourcing. Earlier, I worked as a forecaster/weather data analyst at the Nigerian Meteorological Agency, applying data analysis and modeling to produce weather reports and predictions.

I hold a B.Sc. in Geography and Regional Planning and have completed certifications in technical support, cybersecurity fundamentals, customer service foundations, and CRM basics. I combine technical aptitude in IT fundamentals and Microsoft Office with a practical focus on improving customer satisfaction and reducing operational costs.