Osemudiame Jonathan
@osemudiamejonathan
Operations-focused professional improving workflow, inventory accuracy, and customer service through data-driven support.
What I'm looking for
I’m an operations-focused professional with hands-on experience supporting day-to-day business activities in fast-paced environments. I’ve worked across inventory management, customer service, and sales support roles, contributing to improved workflow efficiency, accurate records, and smooth service delivery. I bring strong attention to detail, accountability, and the ability to manage tasks effectively both independently and within a team.
In my current role as an Operations & Customer Service Assistant, I manage inventory tracking, identify record gaps, and introduce practical adjustments that improve service speed and task coordination. I handle customer inquiries and complaints, organize documentation systems for better reporting access, and maintain accurate data records to support performance tracking and operational improvement. Across prior roles, I coordinated order fulfillment, monitored stock levels, and helped identify sales-process inefficiencies to improve daily sales and customer feedback.
Experience
Work history, roles, and key accomplishments
Operations & Customer Service Assistant
Noble Merry Ventures
Jan 2025 - Present (1 year 6 months)
Managed inventory tracking and improved stock accuracy by identifying record gaps. Handled customer inquiries and complaints, coordinated operational workflows, and maintained accurate records to support performance tracking and workflow improvement.
Sales & Operations Support
Water Manufacturing Company
Jan 2021 - Present (5 years 6 months)
Coordinated communication between production and delivery teams to ensure timely order fulfillment. Maintained inventory records, supported stock control, assisted customer service during peak periods, and contributed to sales process improvements.
Sales Assistant
Gas Station
Jan 2020 - Present (6 years 6 months)
Managed high-volume cash and digital transactions with accuracy in a fast-paced retail environment. Monitored stock levels, reported low inventory to management, and maintained a clean service area to support efficient operations and customer experience.
Education
Degrees, certifications, and relevant coursework
Global Wealth University
Bachelor of Science, Oil and Gas Management
2018 - 2022
Earned a B.Sc. in Oil and Gas Management at Global Wealth University from 2018 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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