Peter Maina

At Z3 Media, I manage digital advertising campaigns that generate leads, customer actions, and revenue across multiple online platforms. I generated $100,000 in revenue in a single month through Nextdoor campaigns and consistently delivered $7,000+ in weekly revenue through Quora and NewsBreak campaigns.

I use customer and campaign data to improve conversions, cost efficiency, and performance while communicating insights and recommendations that support business objectives.

Previously at Jitu, I provided remote technical and customer support to 40 customers daily, troubleshooting issues and explaining technical and service information clearly. I’m comfortable handling objections, competing priorities, and high-volume communication in remote environments.

At FedEx, I supported customers with shipment, delivery, and service inquiries, resolved account discrepancies, and negotiated solutions for dissatisfied customers. I also developed a customer feedback system, trained team members on best practices, and helped strengthen retention through discount options and product recommendations.