At Bolt, I work across Tanzania and Uganda on marketplace performance, country planning, and growth execution. I use marketplace trends to forecast demand and supply, set targets, and identify capacity gaps.
In Uganda, I led changes to market strategy, supply expansion, and field activations that supported 2x year-on-year growth. I also supported launches in six cities through supply forecasting, launch planning, and post-launch reviews.
I improved Finish Rate by 5% through root cause analysis, targeted partner interventions, and recurring performance reviews. I also led driver onboarding through a field team of more than 100 agents, activating over 10,000 drivers in six months.
Earlier at Bolt, I worked on driver retention, quality monitoring, competitor analysis, and pricing. As an Operations Coordinator, I supported Swahili localization for the Bolt platform and handled driver and vehicle documentation.
