Open to opportunities

Pelagia Shiningayamwe

@pelagiashiningayamwe

Message

I build trusted client relationships and deliver compliant retail banking solutions.

Namibia

Message

What I'm looking for

I'm looking to progress into Personal and Private Banking, where I can deliver exceptional client experiences, build trusted relationships, support banking products and account services, and apply strong regulatory compliance knowledge.

At Standard Bank Namibia, I deliver banking solutions, process transactions accurately, and help clients access account and digital banking services.

I've built strong experience in customer relationship management, banking operations, KYC and AML compliance, and resolving client queries promptly. I also promote banking products, identify sales opportunities, and consistently exceed sales and lead-generation targets as a Top Performing Cash Consultant.

Earlier, as an Accounting Intern at Maxreign Technologies CC / PEBL, I managed accounting transactions and reconciliations, prepared VAT and tax returns, and supported financial reporting using Sage Pastel and QuickBooks.

I'm passionate about progressing into Personal and Private Banking, where I can combine client service, relationship management, compliance, and banking product knowledge to add value.

Experience

Work history, roles, and key accomplishments

Current

Cash Consultant

Current

Standard Bank Namibia

Jan 2023 - Present (3 years 7 months)

Deliver professional banking solutions and exceptional customer service. Process deposits, withdrawals, transfers and account maintenance accurately, while promoting banking products and ensuring compliance with KYC, AML and internal policies.