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Quenton N Tjiweza

@quentonntjiweza

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Service-driven administrative professional with strong customer service and safety focus.

Namibia

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What I'm looking for

I seek a role where I can apply frontline customer service, administration, and safety compliance skills in a structured, team-oriented organization with opportunities to support operations and grow into supervisory responsibilities.

I am a service-driven administrative professional with over three years of front-line experience delivering excellent client service, reception management, and administrative support in regulated environments.

I have held roles including Senior Teller and Multiskilled Consultant at a major bank and Tutor Coordinator in education, where I managed high-volume inquiries, compliance checks, stakeholder coordination, and scheduling while promoting service excellence.

Certified in Occupational Health & Safety and trained in finance fundamentals and digital tools, I bring strong communication, organization, and safety-compliance skills to roles in the mining or financial sectors.

Experience

Work history, roles, and key accomplishments

Senior Teller

Nedbank Namibia

Oct 2022 - Nov 2025 (3 years 1 month)

Delivered front-desk banking services, managed compliance checks and documentation, coordinated with vendors and internal teams to maintain operational efficiency and service excellence.

Customer Service Cash Handling & Compliance Documentation Transaction Processing

Multiskilled Consultant

Nedbank Namibia

Oct 2021 - Sep 2022 (11 months)

Served as first point of contact for clients, handled administrative tasks and transaction processing, and supported digital platform adoption while ensuring operational compliance.

client support Administrative Support Transaction Processing & Compliance Account Management

Tutor Coordinator

Riverview Academy

Jan 2019 - Oct 2020 (1 year 9 months)

Coordinated tutoring schedules, matched students with tutors, maintained progress records and reports, and acted as primary contact for parents and stakeholders to ensure smooth academic support.

Scheduling Record keeping Reporting Customer Service Communication Program Coordination

Education

Degrees, certifications, and relevant coursework

Academy of Banking Namibia

Certificate in Banking, Finance, and Credit, Banking, Finance and Credit

Grade: 67%

Activities and societies: Branch Ambassador; Occupational Health Representative; Digital Champion

Completed a Certificate in Banking, Finance, and Credit (NQF Level 5) with assessed module marks and an overall academic mark of 67%.

Wennie du Plessis Secondary School

Namibian Senior Secondary Certificate, General Secondary Education

Namibian Senior Secondary Certificate awarded with recorded subject grades across six subjects, effective from 1 December 2016.

Wharton School, University of Pennsylvania (Coursera)

Certificate, Financial Technology

Completed the FinTech: Foundations & Applications of Financial Technology course through Wharton on Coursera, covering core fintech concepts and applications.