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Gertrude Yanney

@gertrudeyanney

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Detail-oriented HR administrator skilled in recruitment, documentation, and CRM systems.

Ghana

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What I'm looking for

I am seeking an HR or administrative role where I can apply recruitment coordination, CRM management, and documentation skills within a collaborative team that values accuracy and professional growth.

I am a detail-oriented administrative and HR professional with hands-on experience supporting recruitment, onboarding, and employee records management. I bring a strong eye for data integrity and process accuracy developed across internships and national service roles.

My background includes managing applicant tracking in CRM systems, coordinating interviews, and maintaining timely, organized filing systems to support HR and executive teams. I have delivered reliable administrative and customer service support in both in-person and remote environments.

I have contributed to HR initiatives that improved communication and efficiency, and I am comfortable preparing reports, presentations, and official correspondence for management review. I combine strong written and verbal communication with time-management and organizational skills.

I hold a Bachelor of Business Administration in Human Resource Management and certifications including AI Prompt Engineering; I am motivated to join a team where I can apply my recruitment coordination and documentation management strengths to support people operations and service delivery.

Experience

Work history, roles, and key accomplishments

Current

Human Resource Assistant

Current

Steaman Group

Nov 2025 - Present (4 months)

Support HR and administrative operations including employee data management, recruitment assistance, onboarding, and maintaining organized filing systems to ensure timely record updates and improved employee communication.

Recruitment support Onboarding Documentation Management Data Entry Customer Service

Human Resource Assistant

Steaman Group

Jan 2025 - Apr 2025 (3 months)

Managed employee records and documentation processes to ensure data integrity, supported staff engagement activities, and provided administrative and customer service support including report preparation.

Documentation Management Data Entry Report Preparation Customer Service Recruitment support

Tech Appointment Setter

BPO Tech

Dec 2024 - Jan 2025 (1 month)

Scheduled and confirmed appointments remotely, maintained accurate CRM records, responded to client inquiries, and managed follow-ups to ensure smooth communication between prospective clients and staff.

Appointment Setting CRM Client Inquiries Scheduling Data Entry

Recruitment Coordinator

People and Partner’s Group

Oct 2024 - Dec 2024 (2 months)

Handled job postings, screened applications, coordinated interviews, and maintained applicant records in CRM systems to improve candidate tracking and applicant experience.

Job Posting Interview Coordination CRM Candidate Tracking Communication

Executive Assistant

Elon Hub Limited

May 2024 - Aug 2024 (3 months)

Coordinated executive schedules and meetings, prepared reports and presentations, and maintained accurate office records to ensure smooth administrative operations.

Calendar Management Meeting Coordination Report Preparation Document Management Office Administration Communication

Assistant Secretary

Electricity Company of Ghana

Sep 2023 - Oct 2023 (1 month)

Managed customer documentation and official correspondence, assisted with inquiries and concern resolution, and supported data entry and report preparation for management review.

Customer Service Documentation Management Data Entry Report Preparation Record keeping