Open to opportunities

peer ali

@peerali

Message

Senior research and operations professional growing client partnerships and delivering data-driven insights.

India

Message

What I'm looking for

I’m looking for a role where I can combine market research, data-driven analysis, and operations leadership to grow client partnerships. I want to own SLAs/RFPs, negotiate service agreements, and deliver measurable revenue and satisfaction outcomes.

I’m a dynamic professional with 7+ years of experience in research analysis, business operations, and client management across healthcare, construction, and manpower sectors. I’ve spent 4 years as a Research Analyst, turning complex inputs into actionable insight for joint ventures and strategic decisions.

In my recent role as a Working Partner at Oscar Man Power Services, I partnered in establishing and scaling manpower operations while driving growth through targeted client acquisition. I secured high-value contracts, negotiated service agreements and SLAs, and maintained 95%+ client satisfaction across accounts.

My work is rooted in rigorous analysis: data mining, trend & competitor analysis, secondary research, and information gathering using AI tools and advanced search techniques. I also conduct risk assessment and vulnerability analysis—supported by my CompTIA Security+ and PenTest+ coursework—and apply findings to improve resilience and compliance.

I bring a practical, client-first approach—actively gathering feedback from clients and employees and continuously improving service quality and operational efficiency. I enjoy turning datasets and market intelligence into recommendations that teams can execute confidently.

Experience

Work history, roles, and key accomplishments

Working Partner

Oscar Manpower Services

Jan 2024 - Nov 2025 (1 year 10 months)

Partnered in establishing and scaling manpower operations; secured high-value contracts for skilled workforce placement and drove revenue growth through targeted client acquisition. Managed contract negotiations and SLAs, maintaining 95%+ client satisfaction and delivering data-driven recommendations to improve operational efficiency.

Operations Management Business Development Client Acquisition Contract Negotiation SLA Management Data Analysis Stakeholder Management Customer Satisfaction

Research Analyst

Asian Construction Company

Jan 2022 - Dec 2023 (1 year 11 months)

Conducted secondary research for construction joint venture initiatives, analyzing industry reports, academic journals, and market analyses to identify trends and actionable insights. Used data mining and competitor benchmarking to support strategic decision-making and monitor regulatory and technological changes.

Market Research Data Mining Trend Analysis Competitive Benchmarking AI Tools Strategic Insights

Researcher Data

The Deal India Pvt Ltd

Oct 2019 - Sep 2021 (1 year 11 months)

Performed secondary research and data collection from market reports, industry publications, and online databases, synthesizing findings into trends and insights. Evaluated competitor performance by analyzing product offerings, pricing strategies, marketing campaigns, and customer feedback to identify improvement areas and competitive advantages.

Competitor Analysis

Admin / Customer Support

Apollo Hospitals

Sep 2018 - Oct 2019 (1 year 1 month)

Managed patient inquiries and handled tickets/complaints by routing issues to the relevant department HODs and escalating to general managers. Coordinated meetings with senior managers, supported premises oversight, and reported updates to the general manager.

Customer Support Ticketing