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Pedro Polo

@pedropolo

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Spain

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What I'm looking for

I am looking for Data Analyst/BI Consultant roles in teams that value automation, data-driven decision-making and growth with agile methodologies.

I am a Data Analyst and BI Consultant with more than 20 years of experience in project management in regulated technical environments in the private security sector, specialized in Power BI, advanced Excel and process automation.

I have led teams and end-to-end projects, delivering dashboards for Management and external stakeholders, standardizing national procedures and improving efficiency and ROI for clients such as Banco Santander, Caixabank, LIDL, Makro and Carrefour.

I have additional training in Azure AI (AI-900), PL-300 and AWS, work with tools such as Power BI, Python, SQL and cloud platforms (Azure, AWS), and I am looking to add value by turning operational data into measurable business decisions.

Experience

Work history, roles, and key accomplishments

Operations Manager

Prosegur SIS España

Feb 2021 - Jan 2024 (2 years 11 months)

Led a national technical operations team for electronic security, standardising processes and delivering Power BI dashboards and automations that improved operational efficiency and decision-making for major clients like Banco Santander and LIDL.

Power BI Power Query Excel Project Management SQL AWS S3 EC2 Agile Stakeholder Management

Operations Coordinator

Prosegur SIS España

May 2018 - Feb 2021 (2 years 9 months)

Managed complex end-to-end security equipment projects for national clients, coordinating multi-site works, audits and CRA integration to ensure compliance, quality and on-time delivery.

Project Management Autocad ServiceNow Quality Assurance Audit IoT

Production & TRAC Manager

Prevent Security Systems

Sep 2013 - May 2018 (4 years 8 months)

Combined engineering, procurement and monitoring to optimise preventive and corrective maintenance, and designed a CRAT/CRAT IoT-enabled alarm reception centre that reduced response times and remote interventions.

IoT Monitoring Maintenance Management Incident Response Team Leadership Process Optimization

Maintenance Manager

Prevent Security Systems

Jan 2009 - Sep 2013 (4 years 8 months)

Established measurable preventive and corrective maintenance processes aligned with regulatory requirements, improving traceability of interventions and service quality.

Maintenance Management Regulatory Compliance Documentation Scheduling

Security Systems Installer

Prevent Security Systems

Aug 2005 - Jan 2009 (3 years 5 months)

Performed field installation and migration of security systems from analogue to IP, handling structured cabling, configuration and customer-facing troubleshooting under time pressure.

Structured Cabling Customer Support Installation