
Pedro Dores
@pedrodores
I lead AI, digital experience, and omnichannel transformation programs for banking and public-sector clients.
What I'm looking for
At NTT DATA, I managed digital experience, GenAI, and Agentic AI initiatives for one of Portugal’s largest retail/public banks, improving SDLC efficiency by 17% through GitHub Copilot skills and plugins.
I led institutional, real-estate, and intranet portal deliveries on an omnichannel microservices architecture using Angular, Drupal, Spring Boot, and Apigee. I also scoped a conversational AI initiative from discovery through squad mobilization using Agent2UI and Google Agent Development Kit.
Previously at KPMG, I managed a €3M+ public-sector transformation program and led cloud data-platform, data-strategy, and agile operating-model work for banking, telecom, and government clients. I helped establish the Banking & Insurance Center of Excellence, contributing to service offerings that generated more than €10M in consolidated sales.
I bring 12+ years across PwC, EY, KPMG, and NTT DATA, combining hands-on technical grounding with program delivery, account strategy, commercial negotiation, and team growth. I’ve grown teams, developed consultants, and aligned complex stakeholder groups around practical transformation roadmaps.
Experience
Work history, roles, and key accomplishments
Digital Experience Manager
NTT Data Europe & Latam
Jan 2026 - Sep 2026 (8 months)
Managed AI and digital transformation programs for a major retail bank, delivering a 17% increase in SDLC efficiency. Led conversational AI initiatives and digital platform deliveries, growing the team by 12 professionals.
IT Advisory Manager
KPMG Portugal
Feb 2020 - Jan 2026 (5 years 11 months)
Managed public sector digital transformation programs and cloud data platform modernization projects. Founding member of the Banking & Insurance Center of Excellence, contributing to over €10M in sales.
Senior Consultant
EY
Jan 2015 - Jan 2020 (5 years)
Built and deployed client risk assessment tools and led data quality, business continuity, and IT audit engagements for banking and insurance clients.
Consultant
PwC Portugal
Jan 2013 - Jan 2015 (2 years)
Delivered SAF-T PT compliance tooling and led data quality and invoicing compliance assessments for various clients.
Education
Degrees, certifications, and relevant coursework
Microsoft
Microsoft AI-901, Azure AI Fundamentals, Azure AI
In progress: Microsoft AI-901, Azure AI Fundamentals, expected completion in October 2026.
Google Cloud
Google Cloud Generative AI Leader, Generative AI
In progress: Google Cloud Generative AI Leader certification.
ISCTE, Instituto Universitário de Lisboa
Bachelor's Degree, Computer Science and Business Administration
2008 - 2012
Bachelor's degree in Computer Science and Business Administration from ISCTE, Instituto Universitário de Lisboa, completed in 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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