Open to opportunities

Pedro Cunha da Silva

@pedrocunhadasilva

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Bilingual game-design professional focused on player engagement, customer support, and game-related QA.

Brazil

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What I'm looking for

I am seeking a remote full-time role in player engagement, customer support, or game QA where I can use my bilingual skills, game design background, and player-feedback experience to improve player satisfaction and grow professionally.

I am a bilingual (Portuguese native, English C2) game-design professional with hands-on experience in game production and player-facing workflows. I studied Game Design at Universidade do Vale do Itajaí and participated in multiple game projects that developed my teamwork and development skills.

I completed a 6-month internship at GAMELAB where I worked on a card game project, learned about the illustration process, and met industry deadlines. I also handled player feedback through a ticket-based system, gaining exposure to workflows similar to Zendesk.

I won a local Game Jam, which highlights my creativity, problem-solving, and collaborative approach to rapid game development. I am proficient with Microsoft Office Suite, Photoshop, and have practical experience in translation (English ↔ Portuguese).

I seek a remote full-time role in player engagement, customer support, or game-related QA where I can apply my bilingual communication, project management using tools like GitHub, and passion for understanding player experiences.

Experience

Work history, roles, and key accomplishments

Game Design Intern

GAMELAB

Contributed to a card game project and learned illustration and industry deadline workflows; managed player feedback via a ticket-based system and improved post-project support processes.

Player Support QA Testing Translation Microsoft Office Photoshop GitHub Ticketing Systems

Education

Degrees, certifications, and relevant coursework

Universidade do Vale do Itajaí

Game Design

Activities and societies: Participated in multiple game production projects; won a local Game Jam; handled player feedback through a ticket-based workflow.

Incomplete three-year Game Design program with hands-on game production experience, a local Game Jam win, and experience handling player feedback via a ticket-based system.