Mackenzie Briggs
@mackenziebriggs
Customer-focused server and retail professional delivering great service from order to checkout.
What I'm looking for
I’m a customer-focused Server/Waiter with experience greeting guests, taking food orders, refilling beverages, and making sure each guest receives the quality food they came for. I’m at my best in fast-paced settings where accuracy and friendly service matter.
Before hospitality, I built strong front-line customer skills through sales and customer service work. I’ve handled cashiering, restocking, cleaning, organizing, and helping customers locate products, price-check items, and answer questions about policies, services, and products.
I also bring dependable support experience from warehousing and general operations. As a Warehouse Associate, I opened boxes by a conveyor belt or packed shipments, and I approached each task with care to keep workflows moving smoothly.
I’m equally comfortable working with people in caregiving roles, including babysitting where I handled kids’ needs, bathing, dressing, feeding, and interactive playtime. I take pride in being organized, reliable, and respectful—so teams and customers feel supported.
Experience
Work history, roles, and key accomplishments
Server/Waiter
Chill's Bar & Grill
Aug 2024 - Present (1 year 11 months)
Greet customers, take food orders, and refill beverages while ensuring guests receive quality food. Provide friendly restaurant service to support a positive guest experience.
Warehouse Associate
Amazon Warehouse
Oct 2023 - Jul 2024 (9 months)
Opened boxes by conveyor belt and packed shipments to support warehouse operations. Followed basic order fulfillment tasks to keep outgoing shipments moving.
Sales Associate
Evolve Smoke Shop
Aug 2021 - Sep 2023 (2 years 1 month)
Worked as a sales associate handling cashier duties, restocking, cleaning, and maintaining organized store areas. Supported day-to-day retail operations to keep the shop running smoothly.
Babysitter
Self-Employed
Jul 2020 - Jul 2021 (1 year)
Provided weekly childcare (Tuesday–Friday) including bathing, dressing, feeding, and playtime with interactive activities. Managed daily care needs for the children throughout the day.
Bed Tech
Sun Tan City
Feb 2020 - Jul 2020 (5 months)
Assisted tanning consultants by greeting customers, cleaning and disinfecting tanning beds, and supporting laundry tasks. Helped customers by recommending products based on personal preferences.
Sales Associate
Walmart
Jul 2019 - Sep 2019 (2 months)
Supported retail sales by greeting customers, helping them find products, performing price checks, and organizing shelves and displays. Answered customer questions about policies, services, and products.
Wal-Mart Associate
Walmart
May 2018 - Jan 2019 (8 months)
Handled front-line retail responsibilities including greeting customers, locating products, price-checking items, and organizing store shelves and displays. Provided answers to customer questions about policies, services, and products.
Server
Plaid Rhino
Apr 2018 - Dec 2018 (8 months)
Greeted guests and delivered drinks and food quickly while providing menu recommendations. Maintained cleanliness to support a comfortable guest environment.
CSR - Customer Service Representative
General Dynamics Information Technology
Aug 2017 - Apr 2018 (8 months)
Handled customer support calls using call center scripts to address different topics. Identified customer needs, clarified information, researched issues, and provided solutions.
Education
Degrees, certifications, and relevant coursework
Oak Grove High School
High school or equivalent, High School
2014 - 2018
Completed high school or equivalent education at Oak Grove High School from May 2014 to May 2018.
Availability
Location
Authorized to work in
Job categories
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