KUkia User
@kiauser
Highly motivated professional seeking entry-level customer care position.
United StatesWhat I'm looking for
I am a highly motivated professional with over 10 years of experience in hospitality services and customer service. My journey has equipped me with a strong expertise in delivering exceptional customer experiences, which I have honed through various roles in the industry. I am passionate about finding innovative ways to stand out and excel in every task I undertake.
Currently, I work as a Driver for DoorDash, where I ensure timely deliveries while maintaining high standards of customer service and food hygiene. Additionally, my role as a Personal Shopper with Instacart has further strengthened my commitment to outstanding customer service, focusing on product quality and effective communication. I thrive in fast-paced environments and am dedicated to resolving customer needs efficiently.
Experience
Work history, roles, and key accomplishments
Driver
DoorDash
Jan 2016 - Present (9 years 6 months)
Delivered food and products to customers in a timely manner based on destination. Utilized GPS technology to navigate to delivery addresses and communicated effectively with customers.
Personal Shopper
Instacart
Mar 2019 - Present (6 years 4 months)
Ensured outstanding customer service by focusing on product quality, freshness, and substituting potential out-of-stock items. Supported customers with placing orders and making payments via phone, online, or in person.
Anonymous Evaluator
Bare Associates International
May 2010 - Jan 2019 (8 years 8 months)
Produced high-quality feedback and reports about shopping and dining experiences to improve the quality of service offered. Offered recommendations to improve guest experiences and worked independently to demand a healthy shopping and working atmosphere through written reports.
Education
Degrees, certifications, and relevant coursework
Dudley School of Cosmetology
Cosmetology Degree, Cosmetology
Completed a Cosmetology Degree program. Acquired skills and knowledge in various aspects of cosmetology, including hair care and styling.
North Greenville University
Associates in Science, Science
Obtained an Associate of Science degree. Focused on foundational coursework to prepare for further academic or professional pursuits.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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